Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB

Amadora, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

1237.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ukrainian Fluency, English Proficiency, Content Moderation, Media Verification, Risk Prevention, Incident Resolution, Digital Safety, Attention To Detail, KPI Management

Industry

Business Consulting and Services

Description

Eligibility Criterion: Restricted exclusively to individuals currently residing in Portugal. Work Location: Lisbon (Based on-site within our growing, international operations hub). The Role Are you eager to establish an international career path in Europe's most sun-drenched capital city? We are looking for driven, Ukrainian-speaking individuals to integrate into our multicultural team in Lisbon. In this position, you will serve as an essential protector for the community of a leading global social media network. You will collaborate with a focused team aimed at maintaining a safe, civil, and encouraging online experience for millions of active users every day. Contract Terms & Scheduling Base Salary: €1,237 gross per month (distributed over a standard 12-month timeline). Hours: 40 hours weekly (spread across 5 working days). Shift Window: Variable rotating timetables operating between 07:00 and 00:00 (Midnight), Monday through Sunday. Primary Responsibilities As a Content Analyst, your core mission is to oversee platform protection and apply user guidelines by executing the following actions: Media Verification: Examine and judge user-submitted content—such as profiles, text posts, graphics, and video clips—to ensure total alignment with corporate standards. Risk Prevention: Detect, report, and delete inappropriate, deceptive, or abusive material to shield the digital ecosystem from harm. Incident Resolution: Manage and process escalated user grievances regarding profile security, exploits, and guideline breaches with high attention to detail. KPI Alignment: Keep a neutral, understanding mindset while meeting target metrics for processing volume, speed, and accuracy. Candidate Profile Mandatory Qualifications Linguistic Fluency: Native or near-native command of Ukrainian, alongside a solid grasp of English (minimum B2 level) to successfully complete company onboarding and internal corporate communications. Right to Work: Applicants must hold current EU citizenship, a valid Portuguese Residence Permit (Título de Residência), or recognized Refugee Status paperwork. Mental Adaptability: Comfortable viewing potentially sensitive online media and capable of succeeding in a fast-moving setup with changing shift rosters. Preferred Attributes Previous experience in online safety, digital moderation, or client care is a plus, but not required. We offer full professional training to ensure your success. Domestic Relocation Assistance (Within Portugal) To facilitate a smooth move to the capital for employees relocating from other areas of Portugal, we offer a comprehensive support package: Transit Compensation: Financial reimbursement for your initial travel costs to Lisbon. Corporate Lodging: A private bedroom located inside a modern, shared company apartment starting on your first day. Bureaucratic Aid: One-on-one administrative support to help adjust your local tax identity (NIF), social security profile, and local address registration. Company Culture & Benefits Career Progression: We heavily endorse internal promotion, frequently helping frontline analysts step into upcoming vacancies as Quality Auditors, Instructors, or Team Leaders. Wellness & Healthcare: Complete private health insurance, dedicated mental health resources, and corporate wellness initiatives. Dynamic Workspace: Perform your daily duties in a cutting-edge, tech-forward corporate environment alongside a diverse team from over 50 different countries. Lifestyle Perks: Complimentary Portuguese language lessons, corporate sports leagues, surf outings, and regular employee social gatherings. Job Security: Consistent monthly income tied to the professional advantage of representing a globally recognized social media leader.

Responsibilities

Oversee platform protection by verifying user-submitted media and deleting inappropriate or abusive content. Manage escalated user grievances and maintain target metrics for processing volume and accuracy.