Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB

Mafra, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

1237.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Case Management, Media Assessment, Digital Safety, Resilience, Adaptability, Customer Care

Industry

Business Consulting and Services

Description

Eligibility: Strictly limited to individuals currently residing within Portugal. Location: Lisbon (On-site at a modern business operations center). The Opportunity Are you looking to kickstart a global career in one of Europe's most beautiful coastal hubs? We are actively seeking passionate Ukrainian language professionals to join our lively, multicultural team in Lisbon. In this role, you will be instrumental in protecting the user base of a leading international social media platform. You will work alongside a dedicated team focused on preserving a secure, welcoming, and positive online environment for millions of daily active users. Employment Terms & Framework Compensation: €1,237 gross monthly salary (paid out on a standard 12-month calendar). Working Hours: Full-time schedule of 40 hours per week (divided into five 8-hour working days, with a 1-hour daily lunch break). Shift Schedule: Rotating rosters covering Monday through Sunday, scheduled between the hours of 07:00 and 00:00 (Midnight). Daily Responsibilities As a Content Reviewer, your core mission is to protect platform integrity and enforce community guidelines by: Media Assessment: Reviewing user-generated submissions—including profile text, videos, static graphics, and written posts—to ensure absolute compliance with platform policies. Safety Enforcement: Identifying, flagging, and deleting harmful, fraudulent, or abusive material to foster a healthy online environment. Case Management: Processing and resolving profile bans, safety alerts, and user appeals with high operational accuracy. Target Achievement: Balancing an objective mindset and professional empathy with rapid resolution times to meet team productivity and quality benchmarks. Ideal Candidate Profile Mandatory Qualifications Language Fluency: Native or near-native command of Ukrainian, complemented by intermediate English skills (at least B2) to successfully handle training and internal company updates. Legal Status: Candidates must possess EU citizenship, a valid Portuguese Residence Permit (Título de Residência), or official Refugee Status. Resilience & Adaptability: Comfortable reviewing sensitive digital material and capable of adjusting smoothly to changing shift schedules. Preferred Attributes Prior experience in customer care or online moderation is a plus but not mandatory. We deliver comprehensive corporate training from day one to set you up for success. Domestic Relocation Assistance (Within Portugal) For professionals relocating to Lisbon from other areas of Portugal, we offer an extensive moving package: Travel Reimbursement: Financial coverage for your journey to Lisbon. Arrival Housing: Access to a private bedroom in a shared company apartment immediately upon your arrival. Bureaucracy Support: Direct assistance with modifying your local tax identity number (NIF), social security records, and municipal registrations. Growth, Culture & Perks Internal Advancement: We heavily prioritize promoting from within, preparing our frontline agents to transition into upcoming roles like Team Lead, Quality Assurance Analyst, or Corporate Trainer. Comprehensive Care: Direct access to private health insurance, professional mental health support, and wellness programs. Modern Workspace: Perform your duties in a cutting-edge corporate facility alongside a diverse team representing more than 50 nationalities. Social Benefits: Complimentary Portuguese language courses, company sports teams, surfing events, and regular team-building activities. Financial Security: The stability of a dependable monthly income while working on behalf of an iconic, world-renowned technology brand.

Responsibilities

Review user-generated content including text, videos, and graphics to ensure compliance with platform policies. Identify and remove harmful or fraudulent material while managing profile bans and user appeals.