Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB

Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), , Portugal -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

1237.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ukrainian Language, English Language, Content Moderation, Conflict Resolution, Data Privacy, Platform Security, Quality Assurance, Community Guidelines

Industry

Business Consulting and Services

Description

*** This role is only for applicants based in Portugal*** Looking to advance your professional journey in Europe's brightest coastal capital? We are hunting for passionate Ukrainian language specialists to join our thriving, multi-national operational hub in Lisbon. As a key team member, you will defend and guide the global community of an iconic social networking platform. Your daily efforts will directly contribute to building a secure, collaborative, and constructive digital space for hundreds of millions of active users. Key Accountabilities Content Auditing: Evaluate incoming user posts—ranging from text and imagery to videos and accounts—to confirm adherence to community rules and safety guidelines. Platform Security: Flag and process toxic, abusive, or fraudulent material to ensure a healthy online environment. Conflict Resolution: Address escalated user claims regarding data privacy, profile access, and community violations with meticulous attention to detail. Quality Excellence: Approach sensitive situations with neutral judgment, care, and speed to meet standard service metrics. Who We Are Looking For Language Proficiency: Native-level command of Ukrainian paired with intermediate English fluency (B2) to easily navigate internal training courses and corporate communications. Right to Work: Possession of a valid Portuguese Resident Visa (Título de Residência), European Union citizenship, or recognized Refugee Status is strictly required. Professional Background: Prior exposure to online moderation or helpdesk roles is preferred but entirely optional; our experts will train you from the ground up. Agility: Comfortable confronting explicit online media and adapting quickly to a fast-paced environment featuring rotating schedules. Compensation & Working Hours Base Remuneration: €1,237 Gross per month (allocated across a 12-month calendar). Weekly Schedule: 40 hours per week, split evenly across 5 working days. Shift Breakdown: 8 hours of active service daily with a scheduled 1-hour meal break. Availability Window: Rotating shifts allocated between Monday and Sunday, running during standard business hours from 07:00 to 00:00 (Midnight). Relocation Perks (For Candidates Moving Internally within Portugal) We ensure a seamless change of scenery for applicants migrating to Lisbon from other Portuguese regions: Commuting Support: Financial coverage for your initial transit costs to Lisbon. Corporate Housing: Immediate access to a private bedroom within a shared company-leased property upon arrival. Administrative Aid: On-the-ground support for updating local tax (NIF), social security profiles, and regional address filings. Corporate Culture & Benefits Internal Growth: Upward mobility is central to our mission; active moderators are routinely fast-tracked into Quality Management and Team Leadership positions. Wellness Offerings: Access to private health coverage, comprehensive psychological support networks, and fitness incentives. Cutting-Edge Workspace: Collaborate out of a highly modern facility populated by professionals representing over 50 countries. Lifestyle Extras: Complimentary local language tutoring, company sports clubs, surfing excursions, and social events. Financial Stability: Dependable compensation tied to an assignment with a globally recognized social media giant.

Responsibilities

Evaluate user-generated content to ensure adherence to community rules and safety guidelines. Flag toxic or fraudulent material and resolve user claims regarding privacy and profile access.