Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB

Loures, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

1237.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ukrainian Language, English Language, Content Moderation, Policy Enforcement, Ticket Management, Customer Support, Analytical Thinking, Empathy, Attention To Detail

Industry

Business Consulting and Services

Description

*** This role is only for applicants based in Portugal*** Ready to elevate your career within Europe's most sunlit capital city? We are seeking enthusiastic Ukrainian-speaking professionals to join our diverse, cross-border corporate center based in Lisbon. In this role, you will serve as a frontline defender for the user base of one of the planet's most prominent social media networks. You will collaborate with an energetic team focused on cultivating a secure, unified, and welcoming digital ecosystem for millions of daily visitors. Primary Duties Policy Enforcement: Screen user-uploaded assets—including multimedia files, text posts, and profile pages—to verify strict alignment with community guidelines. Ecosystem Protection: Detect and mitigate the impact of malicious, inappropriate, or deceptive content to preserve a healthy digital landscape. Ticket Management: Handle user reports and escalated inquiries involving account security, system access, and safety violations with high precision. Performance Standards: Maintain an objective mindset and empathetic approach while meeting specific operational speed and quality benchmarks. Qualifications Communication Skills: Mastery of the Ukrainian language along with a confident command of English (B2) for navigating internal training modules and team updates. Legal Eligibility: Applicants must hold valid EU Citizenship, a Portuguese Residency Card (Título de Residência), or official Refugee Status. Prior Experience: A background in customer support or internet moderation is an asset but not a prerequisite; we offer comprehensive, paid training. Flexibility: Capability to review sensitive graphic material calmly while adjusting easily to a dynamic, rotational shift schedule. Remuneration & Roster Gross Income: €1,237 per month (calculated over a 12-month annual period). Time Commitment: A standard 40-hour weekly schedule distributed over 5 days. Daily Structure: 8 operational hours per day supplemented by a 60-minute lunch interval. Operating Hours: Variable shifts organized between Monday and Sunday, falling within the 07:00 to 00:00 (Midnight) service window. Transition Assistance (For Domestic Relocators Within Portugal) We minimize the stress of relocating to the capital for candidates moving to Lisbon from other Portuguese municipalities: Travel Reimbursement: Compensation for your initial transit expenses to the Lisbon area. Company Lodging: Provision of a private bedroom inside a shared corporate flat starting from your first day. Local Registration: Direct guidance from our team to update your tax records (NIF), social security details, and city registration. Advantages & Perks Career Tracks: We champion promotion from within, routinely developing frontline associates into future Quality Specialists and Team Leaders. Health & Balance: Medical insurance coverage, mental health resources, and structured wellness programs. Inclusive Environment: Operate out of a high-tech facility alongside a multicultural workforce representing more than 50 nationalities. Social Benefits: Free Portuguese language coursework, company-backed sports teams, surf outings, and regular networking gatherings. Job Security: Competitive financial compensation paired with the stability of representing a household name in the tech industry.

Responsibilities

Screen user-uploaded multimedia and text to ensure alignment with community guidelines and protect the digital ecosystem. Handle user reports and escalated inquiries regarding account security and safety violations.