UMaine Online Advisor at UMS

Orono, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

50000.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Academic advising, Student support, Degree planning, Communication, Organizational skills, Data analysis, CRM platforms, Salesforce, TargetX, Success coaching, Program evaluation, Interpersonal skills, Research, Distance learning support

Industry

Higher Education

Description

The UMaineOnline Advisor is responsible for providing direct advising support to students inquiring about and enrolled in online courses, undergraduate and graduate degrees, and certificate programs at the University of Maine. The Advisor serves as the primary point of contact for prospective UMaineOnline students from the point of inquiry to the completion of an online undergraduate or graduate program. The Advisor will ensure that UMaineOnline students are supported in all aspects critical to their success and retention, including services related to orientation, registration, proactive interventions, assessment of learning, and degree planning. The Advisor is a critical member of the UMaineOnline team, representing the needs of prospective and current online students. Typical hiring range for this position is $45,000 to $50,000 commensurate with qualifications and experience. Complete Job Description [https://drive.google.com/file/d/1zgGTBlGYUHFB9naqfgnaWwPJyfNk4gJi/view?usp=sharing] About the University: The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu [http://umaine.edu/]. The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism [https://themainehighlands.com/places-to-visit/greater-bangor-region/] to learn more about what the Bangor region has to offer. Qualifications: Required: * Bachelor’s degree in a related field required. * Minimum of 3-5 years related experience, with a minimum of one year experience in an academic and/or career advising position. * Experience in college student support; ideally, experience with online programs. * Excellent initiative and organizational skills with the ability to work both autonomously and on a team. * Effective interpersonal skills in a variety of environments and situations. * Excellent written and oral communication skills. * Demonstrated experience working with students, administrators, faculty, and members of the community. * Demonstrated ability to utilize data to further mission goals. * Knowledge and experience in maintaining a safe working/learning environment. * Demonstrated experience tolerating a fast-paced, sometimes high-stress environment. * Demonstrated understanding of the unique needs of distance students. Preferred: * Master's degree in Counseling, Higher Education, Secondary Education, or related field. * Experience as an Enrollment and/or Academic Advisor for students in online programs. * Experience working with CRM platforms (preferably Salesforce/TargetX) to create and maintain communication campaigns * Experience conducting research and synthesizing for analysis * Experience working with exclusively online/hybrid students. * Experience collecting and organizing data (i.e., surveys, program evaluations, interviews, etc.) * Experience offering success coaching in an academic setting. Other Information: To be considered for this position you will need to “Apply” and upload the documentation listed below: 1.) a cover letter which describes your experience, interests, and suitability for the position 2.) a resume/curriculum vitae Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references. Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University. For full consideration, materials must be submitted by 4:30 p.m. EST on May 4, 2026. The successful applicant is subject to appropriate background screening. The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/ [http://www.maine.edu/title-ix/]. Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report [https://umaine.edu/police/clery-annual-safety-report/]. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call 207.581.4053.

Responsibilities

The advisor provides direct support to prospective and enrolled online students, managing their journey from initial inquiry through program completion. They are responsible for facilitating orientation, registration, degree planning, and proactive interventions to ensure student success and retention.