Umzugspaket nach Griechenland! German-Speaking Cybersecurity Customer Exper at Teleperformance Greece
Deutschland, , Germany -
Full Time


Start Date

Immediate

Expiry Date

28 Sep, 25

Salary

0.0

Posted On

29 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Skills

Industry

Information Technology/IT

Description

ARE YOU A FLUENT GERMAN SPEAKER WITH GOOD COMPUTER SKILLS? JOIN OUR CYBERSECURITY CUSTOMER HELP-DESK TEAM AND HELP PEOPLE STAY SAFE ONLINE!

TP in Greece collaborates with the leading IT Security Software companies dedicated to protecting your personal data. We invite you to be part of a team that assists customers of antivirus software find the solutions they are looking for. If cybersecurity and online safety is your thing, grab this opportunity to join our team and work with the leaders of the industry, while enhancing your resume.

Responsibilities
  • Communicate with customers via phone, chat & e-mail
  • Ensure full functionality of the antivirus protection
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Log the cases on internal systems, while getting up to date with client’s products & services.
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