UNDERGRADUATE ACADEMIC ADVISOR

Cal State University (CSU) Long Beach
Long Beach, California 90815 United States
Posted: Aug 02, 2025
Education and Training

JOB SUMMARY

The Undergraduate Academic Advisor, under the general supervision of the College of the Art’s (COTA) Director of Academic Advising and Lead Advisors, and in consultation with department chair(s), advises undergraduate students on academic requirements, policies, and procedures. The advisor also supports programs and initiatives to enhance the academic success and retention of COTA’s undergraduate students.

KNOWLEDGE SKILLS AND ABILITIES

The ideal candidate demonstrates strong collaboration and communication skills, with a proven ability to work effectively with faculty, administrators, student organizations, and diverse student populations. They bring experience in advising students both individually and in groups, offering clear guidance on academic requirements and supporting timely degree completion. The candidate is well-versed in processing academic petitions and evaluating external coursework for articulation. They are proficient with academic technologies related to enrollment, scheduling, and degree tracking, and possess excellent organizational skills to manage multiple priorities and meet deadlines. Additionally, they apply critical thinking and sound judgment when addressing complex or sensitive student issues, always maintaining a professional and student-centered approach.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university’s commitment to a “vision of excellence.”

EDUCATION AND EXPERIENCE

Equivalent to a bachelor’s degree in one of the behavioral sciences, public or business administration or a job-related field required. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

• Equivalent to two years of professional experience in one of the student services program areas required. A master’s degree in a job-related field may be substituted for one year of professional experience.

• Academic advising experience in a higher education setting is preferred.

PHYSICAL SUMMARY

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

• Educate and advise students on their academic requirements - Provide academic advising through individual appointments and group workshops. Collaborate with campus advisors to support student academic success. Maintain accurate documentation of advising sessions and student progress.
• Assist with the implementation of admissions, advising, and enrollment policies and processes - Process and verify admissions requests for COTA academic programs. Communicate admissions requirements to students, families, and external counselors. Assist in developing and editing advising and marketing materials.
• Assist with day-to-day coordination of the academic advising program - Support daily operations of the academic advising program. Assist in updating degree planners, EAB Student Success Markers, and campaigns. Maintain records of academic history, course equivalencies, and prerequisites.
• Refer students to academic and student support services (for example, Learning Assistance Center, Counseling and Psychological Services, Career Development Center, Writing Center, Math Center, Center for International Education).