JOB SUMMARY

Under the direction of the Office Services Assistant Sr. and Director of Student Records, provides primary full-time reception service and support for 4 student-facing units of the Office of the Vice Provost for Undergraduate Education, which are primarily associated with academic and career advising.

Department-Specific Responsibilities

• Provides general centralized reception and customer service to incoming requests for 4 student-facing units within the Office of the Vice Provost for Undergraduate Education.
• Greets and facilitates walk-in visitors.
• Provides front-line phone support.
• Monitors multiple email accounts and listservs in conjunction with advising calendars utilized by the advising units.
• Provides general administrative support as necessary in assistance to the Office Services Assistant Sr, including maintaining advising calendars and listservs, event planning, and room scheduling.
• Performs other duties as assigned.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.

Department-Specific Responsibilities

• Provides general centralized reception and customer service to incoming requests for 4 student-facing units within the Office of the Vice Provost for Undergraduate Education.
• Greets and facilitates walk-in visitors.
• Provides front-line phone support.
• Monitors multiple email accounts and listservs in conjunction with advising calendars utilized by the advising units.
• Provides general administrative support as necessary in assistance to the Office Services Assistant Sr, including maintaining advising calendars and listservs, event planning, and room scheduling.
• Performs other duties as assigned

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials