Undergraduate Education, Office Services Assistant (Student Services Coordi at Indiana University
Bloomington, Indiana, USA -
Full Time


Start Date

Immediate

Expiry Date

26 Jul, 25

Salary

17.0

Posted On

12 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Education Management

Description

JOB SUMMARY

Under the direction of the Office Services Assistant Sr. and Director of Student Records, provides primary full-time reception service and support for 4 student-facing units of the Office of the Vice Provost for Undergraduate Education, which are primarily associated with academic and career advising.

Department-Specific Responsibilities

  • Provides general centralized reception and customer service to incoming requests for 4 student-facing units within the Office of the Vice Provost for Undergraduate Education.
  • Greets and facilitates walk-in visitors.
  • Provides front-line phone support.
  • Monitors multiple email accounts and listservs in conjunction with advising calendars utilized by the advising units.
  • Provides general administrative support as necessary in assistance to the Office Services Assistant Sr, including maintaining advising calendars and listservs, event planning, and room scheduling.
  • Performs other duties as assigned.

General Responsibilities

  • Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
  • Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
  • Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
  • Provides directions, support, and information to student organization representatives and other visitors to the department.
  • Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
Responsibilities

Department-Specific Responsibilities

  • Provides general centralized reception and customer service to incoming requests for 4 student-facing units within the Office of the Vice Provost for Undergraduate Education.
  • Greets and facilitates walk-in visitors.
  • Provides front-line phone support.
  • Monitors multiple email accounts and listservs in conjunction with advising calendars utilized by the advising units.
  • Provides general administrative support as necessary in assistance to the Office Services Assistant Sr, including maintaining advising calendars and listservs, event planning, and room scheduling.
  • Performs other duties as assigned

General Responsibilities

  • Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
  • Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
  • Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
  • Provides directions, support, and information to student organization representatives and other visitors to the department.
  • Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials
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