What You Will Do Initially

Because our current binding authorities do not grant us direct claims settlement authority, your starting focus will be operational excellence, communication, and administration. You will be the engine keeping our claims process moving smoothly by:

• Coordinating Stakeholders: Acting as the primary liaison between Third-Party Administrators (TPAs), capacity providers, brokers, and insureds.
• Driving Efficiency: Tracking active claims, monitoring workflows, and ensuring all parties are communicating and hitting their deadlines so no claim falls through the cracks.
• Data & Reporting: Maintaining accurate claims records and administration within our systems, helping us identify trends as our lead account volume expands.
• Building the Blueprint: Providing frontline feedback and having a seat at the table as we design the processes, tech stack, and philosophy of our future claims function.