At AIG, we are reimagining the way we help customers to manage risk. Join us as a underwriter assistant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Underwriting
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
You will contribute to the growth and profitability of AIG AESA unit by providing administration support to specific Lines of Business in Italy, assisting the UW community. You will serve both internal & external customers by completing administrative tasks for specific LOB underwriters; responding to customer requests; resolving complaints & maintaining data quality in systems. Consistently meet service levels and performance targets in terms of volume, accuracy and quality.
This role reports to the Country Operations Manager.

• Partner with underwriters and COE partners for end-to-end processing of new, renewal business as well as endorsements.
• Participate in pre-binding activities:
  Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters, update raters when deemed necessary
  Prepare the referral documentation
  Issue quotes upon receiving instructions from the Underwiter
  Decline submission request if not within UW guidelines

Capture information/documents – Transaction file management

• Participate in post-binding and servicing activities:

Update bind subjectivities
Update rater/systems when deemed necessary
Policy booking and issuance: • Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to operations,
Support preparation of Binder/slip, policy, and endorsement for the SSC to issue
Follow-up on opened subjectivities, support cancellations letters preparation if not due to non-payment (Cancellation process for Unpaid premium will be handled by SSC and at a later will be automated through Collections system)
Work closely with risk engineering and underwriting to ensure risk engineering program is being executed
Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable).

Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries, …)

• Partners with the Collection department:

Handles Finance queries (through Live Ledger & e- mail)
Support their effort to recover unpaid premium