Underwriter QA at AXA Insurance dac

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Underwriting, Technical Underwriting, Communication Skills, Planning Skills, Collaboration, Data Protection, Compliance, Training, Reporting, Audit Standards, Continuous Improvement, Problem Solving, IT Security, Market Agreements, Legislation Knowledge

Industry

Insurance

Description

We are currently hiring for a QA Underwriter at AXA Ireland! Reporting to the Underwriting Governance Manager, you will support the underwriting quality assurance programme to ensure the integrity and quality of the business written across multiple classes of business, distribution channels and -jurisdictions. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. What you’ll be doing: Central QA • Conduct comprehensive quality audits and reviews across all business classes, including retail and commercial sectors in both ROI and NI. This includes accounts audits, brokers (including schemes and MGAs), franchises, branches, and affinity groups. • Ensure all audits are completed within scheduled timelines in order to report on adherence to underwriting standards. • Collaborate with Underwriting and Distribution teams to develop actionable improvement plans, monitor progress, and ensure timely resolution of identified issues. • Build and maintain strong working relationships with Distribution Managers, Underwriting Portfolio Managers, Area Managers, and Local QA review teams. • Manage and monitor the technical aspects of the QA Framework (Call QA), with a focus on improving scores where appropriate. • Foster a robust and collaborative relationship with the TQM (Total Quality Management) team to support continuous quality improvement initiatives Local QA • Conducting validation on all monthly team reviews and providing detailed reports to relevant Managers, highlighting results and key findings. • Participating in moderation sessions to enhance the quality of frontline QA audits and drive continuous improvement in audit standards. • Delivering training on new Quality Assurance initiatives and providing ongoing support and guidance to staff involved in QA roles, such as Local QA reviewers. • Responsible for preparing monthly MI reports and managing timely uploads to QA Net (File QA) platform Underwriting • Participate in cross-functional projects within the Underwriting Department to support broader team objectives and initiatives when required. What we’re looking for: • Minimum 3 years total work experience with at least 2 years’ experience in Technical Underwriting, Quality Assurance, or an equivalent role in Sales and Distribution [Essential] • APA PL &CL (mandatory) working towards CIP. [Essential] • Up-to-date, detailed knowledge of AXA’s underwriting products, rating, and acceptance criteria across various distribution channels. • Strong planning skills with the ability to manage workload efficiently and complete projects within deadlines. • Excellent communication and influencing skills, capable of presenting and explaining findings clearly, along with recommended actions. • Ability to foster a collaborative environment by encouraging others to think critically and identify potential improvements. • Proficient in PC skills, with the ability to produce clear and comprehensive reports detailing findings and recommendations. • Good understanding of relevant legislation and market agreements to ensure compliance • Awareness of the overall compliance to Health & Safety, IT Security and all legislation / compliance in Underwriting. • Within the Data Protection Act and AXA Global Security guidelines, utilises IT systems and packages to generate information and enhance presentation and quality of work. This role is an allocated Controlled Function under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on axa.ie/careers. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.

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Responsibilities

The QA Underwriter will conduct comprehensive quality audits and reviews across various business classes and collaborate with teams to develop improvement plans. They will also manage the technical aspects of the QA Framework and foster relationships with various stakeholders.