UNDERWRITING ASSISTANT

Sydney, New South Wales
AXA XL is seeking a dedicated Underwriting Assistant to support our commercial insurance lines within specialty. In this role, you will work closely with underwriters and offshore teams to ensure efficient service delivery, accurate documentation, and compliance with AXA XL policies. If you thrive in a fast-paced environment, have excellent communication skills, and are eager to develop your expertise in specialty insurance, this is an exciting opportunity to grow your career with a global leader in risk solutions. This position offers a hybrid working model with a 12-month fixed-term contract, supporting your work-life balance and professional development.
What you’ll be DOING

What will your essential responsibilities include?

• Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
• Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s).
• Ensure timely implementation of system procedures and creation of instruction document, i.e. ensure related data is complete & accurate to instruct local policy details.
• Ensure complete documentation of files handled by role holder in UW file (on document management system).
• Accountable for correct (RI) premium, (RI) commission and tax bookings in processing systems.
• Keeps track of implementation progress and liaises with local staff to resolve queries
• At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
• Address requests originating from client/broker immediately and refer to Underwriters
• Develop expert level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist.
• Ensure data quality accuracy ratios at the defined level/metrics.

You will report to the Team Lead, Australia.

WHAT YOU WILL BRING

We’re looking for someone who has these abilities and skills:

REQUIRED SKILLS AND ABILITIES:

• Permanent Australian Working Rights are required for this role.
• Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
• Develop and maintain productive working relationships with internal and external stakeholders
• Capability to work collaboratively with a virtual team.
• Intermediate excel skills (pivot tables, reconciliation of accounts)
• Attention to detail: Understands the importance of getting the little detail’s right and takes pride in getting it right the first time.
• Great time management skills are essential
• Continuous Improvement Focused: Willing to ask questions and explore new ideas.
• Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.

DESIRED SKILLS AND ABILITIES:

• Prior experience in insurance would be highly advantageous.
• Previous experience in a corporate organization is desired

WHO WE ARE

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com

• Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
• Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s).
• Ensure timely implementation of system procedures and creation of instruction document, i.e. ensure related data is complete & accurate to instruct local policy details.
• Ensure complete documentation of files handled by role holder in UW file (on document management system).
• Accountable for correct (RI) premium, (RI) commission and tax bookings in processing systems.
• Keeps track of implementation progress and liaises with local staff to resolve queries
• At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
• Address requests originating from client/broker immediately and refer to Underwriters
• Develop expert level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist.
• Ensure data quality accuracy ratios at the defined level/metrics