Underwriting Assistant, Midcorp at Allianz Technology

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Underwriting Support, Data Entry, Policy Administration, Microsoft Office, Excel, Communication Skills, Customer Service, Relationship Building, Regulatory Compliance, Process Improvement, Document Management, Quality Checks, Knowledge Transfer, Premium Reconciliation, Proactive Attitude, Willingness to Learn

Industry

Financial Services

Description

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally. Underwriting Assistant As an Underwriting Assistant, you will be part of the Customer Distribution Care Team, ensuring exceptional support and service delivery for the MidCorp team and business for Allianz entities. Your primary focus will be to ensure the timely issuance of policies and accurate processing of policy documentation. In addition to daily operational support, you will contribute to process improvement and service excellence by assisting with projects aimed at enhancing the efficiency and quality of customer distribution care. You will collaborate with Underwriters and the wider Service team, proactively identifying and resolving service issues while ensuring adherence to service delivery timeframes. You will also act as an account representative, responding to service matters and coordinating with the appropriate business partners for swift resolution. Responsibilities Provide support to Underwriters in the areas of underwriting operations, procedures, and policies. Complete associated business processes such as document management, core system tests, regulatory compliance checks, and others. Prepare weekly, monthly, and ad hoc reports. Build and maintain strong relationships with internal and external stakeholders, collaborating to ensure timely processing and operational efficiency. Ensure accurate and prompt issuance of policy documents, including policy schedules, policy wording, endorsements, invoices, and certificates of insurance, in collaboration with the Policy Management Team. Liaise with, provide support to, and conduct regular quality checks on tasks assigned to and completed by the Policy Management Team and offshore teams, including pre-renewal reports, regulatory compliance checks, and other associated activities. Support knowledge transfer and contribute to the upskilling and training of offshore or onshore teams. Establish processes to effectively monitor work in progress and set priorities to complete tasks within turnaround times. Complete documentation following the placement of Facultative Reinsurance, where applicable. Assist in reconciling premium with the respective business partners. Requirements Prior experience working in an insurance or reinsurance company preferred. Knowledge of commercial lines of insurance business preferred. Experience in underwriting support functions, data entry, and policy administration. Proficient in Microsoft Office, especially Excel. Effective communication skills. Good customer service skills. Ability to develop and maintain effective working relationships both internally and externally. Ability to navigate ambiguity and complete work with minimal supervision. Proactive with a “can-do” attitude. Willingness to learn.

Responsibilities

As an Underwriting Assistant, you will support Underwriters by ensuring timely issuance of policies and accurate processing of policy documentation. You will also contribute to process improvement and service excellence while collaborating with various teams to resolve service issues.