UNDERWRITING ASSISTANT

Sydney, NSW
We are seeking a detail-oriented and proactive Underwriting Assistant to support our Underwriting team. The ideal candidate will assist with pre and post-binding processes, manage documentation and reporting, and ensure the accuracy of data in collaboration with offshore Enterprise Shared Services teams. This role involves handling reinsurance payments, premium calculations, assist credit control queries, making it essential for candidates to have extensive analytical skills and attention to detail.
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We’re looking for someone who has these abilities and skills:

• Permanent Australian Working Rights are required for this role.
• Proven experience in an underwriting administrative or support role within the insurance or finance industry.
• Proficiency in Microsoft Outlook and Microsoft Office applications.
• Proficient analytical skills with attention to detail: understands the importance of getting the little detail’s right and takes pride in getting it right the first time.
• Able to communicate effectively with internal and external stakeholders
• Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
• Develop and maintain productive working relationships with internal and external stakeholders
• Collaborative Team Member: ability to work effectively within diverse teams to reach shared objectives.
• Capability to work collaboratively with a virtual team.
• Great time management skills are essential
• Continuous Improvement Focused: Willing to ask questions and explore new ideas.
• Results Oriented: Approach tasks proactively and anticipate needs.

• Assist Underwriters with pre and post-binding of accounts, ensuring all instructions are sent to Enterprise Shared Services for processing in the systems.
• Submit requests on in-house platforms and coordinate with relevant teams for timely execution.
• Collaborate effectively with the offshore team to ensure timely requests for quotes, name clearance, and accurate binding of quotes.
• Engage proactively with Underwriters to facilitate a smooth account handover, ensuring that all received information is understood and complete for processing and provide clear policy instructions to processing teams.
• Ensure that all relevant documents are sent to the processing teams, maintaining data accuracy throughout the process.
• Manage reinsurance payments, ensuring timely payments that comply with credit terms and Service Level Agreements (SLAs).
• Upon underwriter request, ensure the timely processing of mid-term endorsements and issuance of insurance certificates (Certificate of Currency).
• Closely monitor premium collection in accordance with processing rules and guidelines, including system data entries.
• Generate premium calculations and verify that the data entered into the tool aligns with the agreed terms and matches the signed documentation accurately.
• Generate Claims History when required, ensuring all information is accurate and up-to-date.
• Assist the Credit Control team with queries and discrepancies, investigating premium discrepancies through analysis of calculations and reviewing underwriter and broker correspondence.
• Address client and broker requests promptly and refer them to underwriters as necessary.
• Review and amend documentation as necessary before sending to underwriters for final approval.
• Maintain data quality accuracy ratios in accordance with defined metrics and standards.
• Develop an expert-level understanding of systems and processes, staying updated on new guidelines, and serve as a reference point for colleagues when questions or uncertainties arise.
  You will report to the Middle Office Team Lead, Australia.
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