Join us as an Underwriting Service Advisor to take your career to the next level with a global market leader.

• Professionally handle incoming calls from existing customers, completing enquiries, and taking all necessary actions in a professional and service focused approach
• Handling new business, renewals and mid-term adjustments within agreed authority
• Take responsibility for all customer requests, ensuring action and follow up within the agreed service level.
• Develop and maintain productive external and internal relationships.
• Assist training and developing Service Advisors
• Recognise and convert opportunities to introduce other AIG products to existing customers.
• Consistently achieve individual performance targets (KPI (Key Performance Indicators).
• Effectively liaise with appropriate representatives of other departments to successfully resolve customer enquiries.
• Practice customer care by providing accurate information to customers at all times.
• Ensure excellent product and system knowledge is maintained.
• Ensure all relevant systems are updated in a timely manne