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Underwriting Support Specialist I at Goodville Mutual Casualty Company

Earl Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Policy processing, Data entry, Customer service, Communication, Quality assurance, Workflow management, Reporting, Attention to detail, Computer proficiency

Industry

Insurance

Description

Description Summary: This position is responsible for processing new policies, renewals, changes, and cancellations. This position will also verify the accuracy of policy information and communicate with agents and policyholders regarding underwriting processing and/or customer service-related matters. Functions: Enter new policies, changes, and cancellations into the policy processing system. Provide quoting of existing business as requested. Ability to understand simple premium transactions within a policy processing system. Communicate with agents and policyholders regarding customer service-related matters. Assign tasks to designated resources and maintain efficiencies in processing workflows. Prepare and send policyholder/agent letters. Order reports: MVRs, CLUE, and credit reports. Distribute and scan mail. Participate in quality assurance functions. Perform other duties as assigned by supervisor. Requirements High School or equivalent education required. Ability to learn rating and procedural concepts required. Effective interpersonal and communication skills required. Ability to detect and correct errors in procedures required. Ability to work effectively with company computer systems and processing methods required. Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required. Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required. Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required. Ability to perform the essential functions of the job with or without reasonable accommodation required.

Responsibilities

This position is responsible for processing new policies, renewals, changes, and cancellations while ensuring the accuracy of policy information. The role also involves communicating with agents and policyholders regarding customer service matters and maintaining efficient processing workflows.