REQUIRED QUALIFICATIONS

• High School Diploma/GED
• 6+ years of relevant experience in Crop Underwriting

PREFERRED WORK EXPERIENCE

• 10 years experience with Crop Insurance

PREFERRED QUALIFICATIONS

• Quickly and accurately perform data entry
• Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
• Understand the needs and goals of a customer and actively look for ways to meet them
• Build and maintain professional networks
• Clearly and confidently convey information to a wide audience
• Prioritize interests of the company and community during decision-making
• Complete tasks by taking decisive or quick action
• Utilize established procedures to guide decision-making
• Communicate information in a clear, well-organized, and professional manner
• Follow established guidelines to focus on details and complete tasks attentively and thoroughly
• Escalate issues when necessary
• Demonstrated multitasking while maintain accuracy skill
• Excellent customer service and communication (written and verbal) skills
• Ability to work under pressure with a strong attention to detail
• Act fairly, ethically and with integrity when decision-making
• Maintain confidentiality of private or sensitive information
• Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment
• Share knowledge, train and mentor others
• Able to self-start and manage to an end
• Broad working knowledge of crop insurance concepts
• Advanced working knowledge of Microsoft Office Suite
• Advanced working knowledge of terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
• Proficient with Easy Mapping, Easy Hail, On Base, Easy Quote and workflow
• Bachelor’s Degree or equivalent combination of education and work experience
• Master Yield Certification desired

SKILLS:

Collaboration Tools, Commercial Acumen, Communication, Complaint Management, Critical Thinking, Customer Service, Customer Value Management, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Development, Portfolio Management, Prioritization, Risk Management, Strategic Management
How to Apply:
To submit your application, follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates

• Supervise a team of Underwriting staff to ensure service quality and output meet goals.
• Integrate new joiners effectively into the team and organization.
• Act as a referral point for the team to handle technical and procedural queries.
• Identify training needs within the department and plan learning solutions.
• Apply underwriting judgment to review, evaluate, and price insurance policies.
• Provide excellent customer service and Underwriting excellence for customer retention.
• Resolve customer service issues promptly and meet service standards.
• Deal with complaints fairly and in a timely manner to meet regulatory obligations.
• Collaborate with other departments to ensure a superior customer experience.
• Assist in developing a culture of continuous improvement within the team.