Underwriting Technical Assistant at Chesapeake Employers' Insurance Company

Towson, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

31.71

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Customer Service, Clerical Support, Administrative Support, Data Entry, Communication, Teamwork, Policy Transactions, Billing Inquiries, Workers' Compensation

Industry

Insurance

Description

Who We Are Chesapeake Employers’ Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best. POSITION SUMMARY: This position provides direct assistance and support to the underwriting department, our agents, policyholders, and Chesapeake Employers’ personnel while striving to accomplish business unit goals and strategic initiatives. Produce, analyze and disseminate data in accordance with company guidelines and standards. DUTIES AND RESPONSIBILITIES: Gathers and enters applicant information for acceptability into various underwriting programs or prepares account information for referral. Responds to customer requests for Certificates of Insurance, cancellations, endorsements, loss runs, and copies of policies. Processes and delivers Other States transactions. Identifies and meets the needs of customers by providing superior customer service while serving as a resource for the Underwriting Department. Processes filings to the Department of Labor. Provides general clerical and administrative support to the department as required. Accountable for premium and service objectives as established in company/department business plans. Processes simple policy transactions in accordance with authority. Enters data quality corrections. Responds to customer billing inquiries. SKILLS, EDUCATION AND EXPERIENCE: 1–3 years’ experience in a P/C insurance environment. Workers’ Compensation claim or underwriting experience preferred. High school degree, AA degree, or equivalent insurance industry experience. Basic PC skills required. Good written and oral communication skills. Superior customer service energy. Bilingual skills preferred. POSITIONAL COMPETENCIES: Bias for Action Knowledge Sharing Deliver Results Service and Sales Excellence Personal Leadership Teamwork and Communication PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, including close vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: Office environment. The noise level is usually moderate. What We Offer We offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life. You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.

Responsibilities

This role provides direct assistance and support to the underwriting department, agents, and policyholders by gathering and entering applicant information, processing various policy transactions, and responding to customer requests for documentation like Certificates of Insurance and loss runs. The assistant is also responsible for entering data quality corrections, responding to billing inquiries, and processing filings to the Department of Labor.