Unified Communication Engineer (Warsaw, 70% remote) – EU Public Organisatio at The White Team

Capon Bridge, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

416.0

Posted On

05 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Exchange Server, MS Teams Administration, Skype for Business Administration, M365 Administration, Exchange Hybrid, PowerShell, Microsoft Graph API, Active Directory Tiering, Connex/Dencrypt, TimeFlex, Capacity Planning, Patch Management, Troubleshooting, System Documentation, Technical Communication, User Provisioning

Industry

IT Services and IT Consulting

Description

Unified Communication Engineer (Warsaw, 70% remote) – EU Public Organisations Profile: Unified Communication Engineer (Exchange Administration, MS Teams Administration, Skype for Business Administration, M365 Administration). Security Clearance: Is required (valid from the first day of assignment) - RESTREINT UE/EU RESTRICTED. Place of performance: Frontex Headquarters in Warsaw. 30% onsite + 70% remote. Candidates must be based within two hours of Warsaw. Duration of the mission: 48 months. Minimum level of education: Level 6. Minimum English language skills (CEFR): B2. Minimum IT relevant professional experience (years): 5 years. Minimum experience at similar position (years): 3 years in relevant IT roles. Rate: 312 – 320€/day (NWH); 405 - 416€/day (EWH); 7,50€/hour OnCall Duties. • Expected NWH: 210 days x 4 years. • Expected EWH: 18 days x 4 years. • Expected OnC: 2096h x 4 years. Award Criteria: 35% Price / 65% Quality. Minimum required scoring for interview (%): 60%. Required certificates • Not required, unless indicated as specific requirements below. Knowledge and skills Specific expertise: • Excellent practical knowledge of Microsoft Exchange Server technology including Exchange Hybrid. • Experience in administration of complex Exchange topologies deployed in distributed environments. • Practical experience administering Microsoft Skype for Business Server. • Expertise in optimizing, tuning, and capacity planning of Exchange Server. • Experience in optimizing, tuning, and capacity planning of Skype for Business Server. • Practical experience administering communication features of Microsoft Teams. • Experience in Exchange patch management. • Experience in Skype for Business patch management. • Expertise in analysing and troubleshooting large-scale distributed systems. • Basic knowledge in administering other Microsoft systems. Skills: • Proactive attitude with strong teamwork spirit and user-oriented mindset. • Ability to adapt to fast-changing technologies. • Excellent verbal and written communication skills, including the ability to explain technical and business concepts to multiple audiences. Specific requirements • Practical experience managing Connex/Dencrypt communication platform. • Practical experience administering desk sharing, group calendar, and room panel applications (e.g. TimeFlex). • Advanced proficiency in writing and maintaining scripts using Microsoft Teams PowerShell module and Exchange Online PowerShell. • Experience automating bulk user provisioning, license assignment, and repetitive configuration audits across M365 and on-premises environments. • Familiarity with Microsoft Graph API for advanced reporting and cross-platform automation. • Experience working in restricted environments. • Hands-on experience working with Active Directory tiering model. Typical tasks and responsibilities Unified communication platforms administration: • Administration of Microsoft Exchange Servers. • Administration of Skype for Business Servers. • Administration of Exchange Online service. • Administration of Microsoft Teams service, including Teams Phone. Support and operations: • Acting as 2nd line of support across production, testing, and development environments. • Troubleshooting incidents and problems, updating ticketing system in a timely manner. • Liaising with other administrators to harmonize solutions and processes. Architecture and development support: • Architecting long-term changes to unified communication platforms. • Contributing to specifications for solutions based on or integrated with unified communication platforms. • Collaborating with development teams to align topologies and configurations according to project needs. Documentation and reporting: • Maintaining system documentation. • Participating in the development of documentation for new solutions. • Reporting on activities. • Other specific duties as assigned by supervisor. Travel: By default, travelling in the interest of service is not foreseen for this position/profile. · Nevertheless, Frontex may exceptionally request to carry out some services at other locations than Frontex Headquarters or other Contracting Authority’s premises.

Responsibilities

Administer and support unified communication platforms including Microsoft Exchange, Teams, and Skype for Business across production and development environments. Provide 2nd line support, architect long-term platform changes, and maintain comprehensive system documentation.