ABOUT US

We’re a fast-growing, values-led team committed to flipping the script on insurance claims. As Private Assessors (PAs), we represent homeowners, not insurers. That means we fight for fairness, advocate for what’s right, and help everyday people get the outcomes they deserve when the unexpected happens.
We believe in facts, not fluff. Results, not red tape. And collaboration over competition.

WHAT WE’RE LOOKING FOR

You don’t need to come from an insurance background, but you do need to bring the right mindset. We’re looking for individuals who are:
✅ Proactive and self-motivated
✅ Tenacious and confident in conversations
✅ Strong communicators — written and verbal
✅ Organised, detail-oriented, and outcomes-driven
✅ Comfortable working independently and as part of a team
✅ Open to learning and ready to give things a go
Experience in insurance, real estate, inspections, advocacy, or customer service is a bonus — but not essential. We welcome people from diverse backgrounds who are ready to step up and make an impact.

ABOUT THE ROLE

As a Private Assessor, you’ll lead the charge in residential insurance claims — inspecting, assessing, and advocating for homeowners after events like storms, floods, or fires. You’ll work independently, but never alone. Backed by a driven, supportive team that’s always levelling up together.
Your mission?
Maximise claim outcomes for clients while confidently navigating ever-changing insurer processes with resilience and care.

WHAT YOU’LL BE DOING

• Representing homeowners through the insurance claims process
• Conducting & reviewing desktop damage assessments
• Building clear, factual, claimable cases
• Communicating with insurers, builders, and other stakeholders
• Sharing knowledge and supporting team members
• Continuously growing your knowledge, numbers, and results