OVERVIEW

The Unit Clerk acts as part of an interdisciplinary team, facilitating patient flow through the Kidney Centre -Home PD/MCKC programs. This involves booking appointments, registration, file management, orientation of the patient/family to the unit, data collection and procurement of supplies. The incumbent will also participate in the on-going collection, review and reconciliation of statistical data for Cancer Care Ontario/Ontario Renal Network along with other quality improvement initiatives.

EDUCATION

• Grade 12 or equivalent, post-secondary education preferred.
• Extensive knowledge of medical terminology preferred.
• Public Relations/customer service training preferred.
• Successful completion of Cerner training.

QUALIFICATIONS

• Current outpatient clinic experience an asset.
• Demonstrated ability to work independently or as part of an interdisciplinary team in an extremely

fast paced environment.

• Ability to multi-task and proven organizational skills.
• Proven innovation in problem solving skills and critical thinking.
• Excellent organizational skills.
• Excellent communication skills, both written and verbal, when dealing with co-workers, other

disciplines, other departments, patients/families, family physicians, and external agencies.

• Demonstrated interpersonal and conflict resolution skills.
• Demonstrated ability to understand and follow written and verbal instructions.
• Demonstrated ability to be receptive to instruction/direction and changes.
• Professional telephone etiquette is mandatory.
• Experience using Cerner PM Registration, Cerner Powerchart, Teletracking, ANSOS, MS Office

applications, for example, Word and Excel.

• Experience with Plexxus SAP-SRM requisitioning and troubleshooting.
• Demonstrated knowledge of procedures, terminology and equipment related to renal care.
• Demonstrated ability to work closely with patients, to provide family centered care.
• Good work and attendance record required.
• All employeesof Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• All employees are accountable for protectingthe psychological health and safety of themselves and their co-workers through adherence to MGH’s policies and practices.

Please refer the Job description for details