COMPANY BIO

At Quinte Health, our four hospitals unite under the core values of Imagine It’s You, Value Everyone, We All Make a Difference, and Stronger Together. We work as one team to enhance lives, improve access to high-quality care, and build healthier communities—right where people need it most.
Located on the stunning Bay of Quinte, Belleville blends small-town charm with big-city perks—vibrant dining, festivals, waterfront adventures, scenic trails, and great shopping.
As the largest Quinte Health hospital, Belleville General Hospital (BGH) offers diverse opportunities across medicine, critical care, emergency, surgery, maternal-child care, mental health, rehab, and oncology. We collaborate regionally to provide top-tier care.
At BGH, you’ll thrive in a dynamic, supportive, and team-driven environment. Newcomers learn from experienced professionals, fostering growth and a shared passion for making a real impact. Come be part of something amazing!

POSITION SUMMARY

The Laboratory Unit Communications Clerk (UCC) provides essential clerical and administrative support to the Laboratory Services Department. This role includes document preparation, data entry, records management, and communication with internal staff and external hospitals/pathology laboratories. The UCC contributes to the efficient operation of the department by coordinating workflow, maintaining accurate information systems, and supporting quality and process improvement initiatives.

Education & Compliance:

• Completes mandatory annual education requirements.
• Other duties as assigned

Clerical and Operational Support:

• Completes a variety of administrative and general office duties to support daily lab operations.
• Prepares and maintains departmental documents including agendas, meeting materials, and reference files.
• Supports the coordination of departmental meetings such as Tumor Boards by organizing slides, reports, and other presentation materials.
• Opens, sorts, and redirects internal and external mail.
• Orders, records, and maintains office and lab-related clerical supplies using approved systems (e.g., e-Req, Grand & Toy).

Data Entry & Information Management:

• Inputs and verifies data in electronic health systems (e.g., Meditech, Cerner), ensuring accuracy and completeness.
• Manages departmental records and electronic databases, ensuring confidentiality and accessibility.
• Tracks and reconciles documentation related to pathology materials sent to or received from external agencies.
• Prepares and distributes reports (e.g., pathology, autopsy, bone marrow) to designated internal departments and partner facilities.

Communication & Scheduling Support:

• Maintains effective communication with laboratory staff to support case coordination and workflow.
• Distributes daily operating room lists and notifies staff of special case requirements (e.g., intraoperative consultations).

Process Improvement & Quality Assurance:

• Participates in quality improvement initiatives, record audits, and departmental process evaluations.
• Identifies opportunities to improve workflow and administrative efficiency within the department.
• Maintains confidentiality of all patient, staff, and departmental information in compliance with hospital policy.

Education & Compliance:

• Completes mandatory annual education requirements.
• Other duties as assigned.