ABOUT US

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

WHO WE ARE

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience.

We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

• Lead, manage and develop claim associates to maximize full performance potential
• Provide coaching on claims technical skills and strategic direction on claims handling
• Ensure adherence to corporate reserving practices
• Ensure equitable distribution of claims within the team
• Conducts regular feedback discussions with associates regarding training needs, development plans, execution of plans, and performance results
• Encourages continuous learning within the team
• Creates and delivers performance reviews along with action plans to manage performance
• Delivers exceptional customer service, internally and externally