Unit Secretary - Emergency Department - Harbour View Medical Center at Bon Secours Health System

Suffolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Problem Solving, Customer Focused Service, Prioritizing Calls, Navigating Calls, Scheduling, Clerical Duties, Administrative Duties, Basic Computer Skills, Typing (25 WPM), Communication Skills, Interpersonal Skills, Professional Engagement, Proactivity

Industry

Medical Practices

Description

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities. Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Unit Secretary – Harbour View Medical Center Job Summary: Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit. Essential Functions: Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community Schedules discharge follow up appointments; assists in recording traumas and codes within the facility Performs other administrative or clerical duties and projects as assigned Other duties as assigned Education: High School Degree or GED Experience: Prior healthcare clerical work (preferred, not required) Training: EPIC Electronic Health Record (EHR) (preferred, not required) Skills & Abilities: Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Ability to be proactive in a rapidly changing environment As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Responsibilities

The Unit Secretary provides essential clerical support to the nursing unit, ensuring operations run smoothly and maintaining an organized, positive culture. Key duties include resolving caller problems, prioritizing internal and external communications, scheduling follow-up appointments, and recording traumas and codes.