Unit Secretary - Emergency Department - Harbour View Medical Center at Bon Secours Health System

Suffolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Customer-focused service, Prioritizing calls, Navigating calls, Scheduling discharge follow-up appointments, Recording traumas and codes, Administrative duties, Clerical duties, Problem-solving skills, Basic computer skills, Typing skills, Communication skills, Interpersonal skills, Professional engagement, Proactivity

Industry

Hospitals and Health Care

Description

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 36 Work Shift: Evenings/Nights (United States of America) FULL TIME EVENING/NIGHT SHIFT UNIT SECRETARY Day shift orientation requirement Rotating weekend requirement Holiday rotation requirement Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Unit Secretary – Harbour View Medical Center Job Summary: Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit. Essential Functions: Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community Schedules discharge follow up appointments; assists in recording traumas and codes within the facility Performs other administrative or clerical duties and projects as assigned Other duties as assigned Education: High School Degree or GED Experience: Prior healthcare clerical work (preferred, not required) Training: EPIC Electronic Health Record (EHR) (preferred, not required) Skills & Abilities: Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Ability to be proactive in a rapidly changing environment Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Emergency Department - Harbour View It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Responsibilities

The Unit Secretary provides essential clerical support to the nursing unit, ensuring an organized and positive culture is maintained through professional conduct. Key duties include troubleshooting and resolving caller problems, prioritizing internal and external calls, scheduling discharge follow-up appointments, and assisting with recording traumas and codes.