Unit Secretary, Emergency Services at Cape Cod Healthcare

Hyannis, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Records Management, Communication, Coordination, Computerized Nursing Informatics, Confidentiality, Safety Procedures, Service Excellence, Medical Terminology, Healthcare Informatics Systems, Teamwork, Customer Service, Record Processing, Transport Coordination, Phone Handling, Document Management

Industry

Hospitals and Health Care

Description

1. Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures, obtaining old records, reports, results, dictation, transcription, etc., as instructed. 2. Answers phones, relays calls and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested. 3. Coordinate all transport resources by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management or nurses. 4. Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management, or nurses. 5. Adheres to departmental operating procedures and maintains a cooperative and courteous relationship with co-workers, physicians, volunteers, patients, visitors and allied healthcare professionals. 6. Demonstrates proficiency and accuracy in the use of Computerized Nursing Informatics (information systems) for looking up records. 7. Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients. 8. Maintains adequate quantity of forms, materials and supplies within workstation. 9. Adheres to safety, blood/body fluid policies and procedures. 10. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers. 11. Performs other work-related duties and activities as assigned or requested by his/her immediate supervisor. · Ability to read, write and communicate in English. · Demonstrated knowledge of healthcare informatics systems. · Successful passage of medical terminology course, or successful passage of medical terminology challenge exam. · Medical Secretary/Medical Receptionist experience preferred.

Responsibilities

The Unit Secretary maintains accurate patient records and coordinates transport resources in the Emergency Services department. They also handle phone communications and ensure adherence to departmental procedures.