Unit Service Coordinator at Aga Khan University

Nairobi, , Kenya -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Operations, Filing, Billing, Stock Management, Communication, Customer Service, Record Keeping, Security Coordination, Appointment Scheduling

Industry

Hospitals and Health Care

Description

Unit Coordinator- Temporary Department Nursing Entity Aga Khan University Hospital, Nairobi Location Nairobi, Kenya Introduction Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nursing Manager, Nursing Division. Responsibilities: Update daily census on the computer system and ensures accurate bed allocation and billing class for the patients in the unit. Manage Unit admissions, transfers and discharges, and communicates these movements to the Nurse Manager. Ensure accurate filing of patients’ records such as insurance forms, diagnostic and clinical reports as per hospital policy. Ensure availability of required stationery in the unit and in the nursing stations. Responsible for unit stocks and prompt billing of used consumables, drugs and professional fees after unit procedures. Assist the nurse manager with distribution and collection of Satisfaction Survey Questionnaires and is familiar with the Complaint handling System. Maintains open communication of available beds for admission with patient services staff and duty managers. Maintains physician fee for service book and ensure physicians have signed afterward rounds/procedures. Responds to enquiries by visitors and staff and provides appropriate directions. Alerts nurse manger about dissatisfied clients, incidences and any other unusual occurrences. Ensures patient records are sent to Medical Records Department upon patient discharge. Collaborates with Consulting Clinic staff to make follow up appointments for discharged patients Handles incoming calls and directs them to the appropriate persons. Works closely with security officer of the unit to control visitors. Requirements: Minimum O ’level Certificate Certificate/experience in Front Office Management. Heart saver certification is an added advantage. Knowledge in Computer Operations

Responsibilities

The Unit Service Coordinator is responsible for managing daily unit census, bed allocation, admissions, transfers, and discharges, while ensuring accurate patient record filing and managing unit supplies and billing.