Universal Banker at American Community Bank & Trust

Huntley, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

21.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Client Orientation, Time Management, Attention To Detail, Organization Skills, Problem-Solving Skills, Basic Math Skills, Basic Computer Skills

Industry

Banking

Description

Description Step into the role of Universal Banker and become the face of our bank! In this position, you will play a vital role in delivering exceptional customer service and tailored banking solutions to our clients. You will be responsible for performing all teller functions, servicing existing clients with a focus on their needs, opening consumer deposit accounts, and recommending appropriate products and services to enhance the client experience. Your success in this role will depend on your ability to learn quickly, stay organized, and work efficiently. If you are enthusiastic about banking and helping others, we want you to join our team! This role requires flexibility with schedule and the willingness to rotate between bank locations. RESPONSIBILITIES AND ACCOUNTABILITIES: Daily Operations: Efficiently process client transactions with a high level of integrity, accuracy, and knowledge. Accurately open, maintain, and close consumer deposit accounts and services, including identifying cross selling and referral opportunities. Maintain detailed level of knowledge on ACBT’s core processing system, products, and services, and a conversational level of knowledge other lines of business (e.g., lending and wealth management). Client Experience: Provides quality, personalized service to satisfy client needs and develop advocates. Respond to all manner of client account/product/service inquiries and resolve related account issues. Routinely provides in person, phone, and/or electronic service to clients on issues ranging from debit card, online/mobile banking, and treasury management services, etc. Risk & Compliance: Recognize potential fraud and manage risk by demonstrating sound judgment and heightened scrutiny to identify and avoid loss. Follows regulatory and bank policies and procedures, remaining current on all training. PERFORMANCE MEASURES: Quality and accuracy of work performed Reliability, thoroughness, and timeliness of service provided Adherence to bank policy and Federal and State Regulatory requirements Participation in training and appropriate professional developments Appropriate attendance record and punctuality Professional workplace appearance and conduct Meets or exceeds annual goals as pre-established by supervisor that are aligned with bank’s strategic plan The ideal candidate will possess: Excellent communication skills (written & verbal) Client orientation Strong time management and attention to detail Organization & problem-solving skills Basic math skills Basic computer skills, including Windows, Microsoft Word & Excel Requirements Education Minimum of Associate degree from accredited university; Bachelor’s degree preferred Additional bank-related training and/or retail banking preferred Experience Cash handling required 1-2 years’ work experience in a banking environment, preferably as a personal banker or universal banker Knowledge of financial products and services Demonstrated ability to work in a team environment Company Description American Community Bank & Trust (ACBT), founded in 2000, is an independent commercial bank focused on building relationships with privately owned businesses, investors, and families. With a strong financial position and a talented team of bankers and financial advisors, we are growing throughout the Chicagoland area. Our mission is simple: to provide our clients with an experience second to none; so exceptional that they will want to tell others. We currently have four banks within McHenry County (Woodstock, Crystal Lake, Huntley and McHenry) and loan processing offices in Arlington Heights and Oakbrook Terrace (with a new location to be announced soon). Our core values are: We maintain an Attitude of Urgency (A) in everything we do. We uphold a Commitment to Confidentiality (C) at all times. We deliver the talents of the Best People (B) in the banking industry. We prioritize Trust and Integrity (T) and it is reflected in every decision we make. ACBT is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. Get a head start and complete our pre-employment assessment: https://www.ondemandassessment.com/o/JB-38NQYQPEL/landing?u=1089394 Employment Type: Full-Time; Non-Exempt Compensation: $18 - $21 per hour Benefits: Includes 401(k), Medical, Vision, Dental, Disability, and Life Insurance Application Note: Part-Time candidates are encouraged to apply and should specify their desired schedule.

Responsibilities

The Universal Banker will efficiently process client transactions and provide personalized service to meet client needs. This role involves opening consumer deposit accounts and recommending banking products and services.