Universal Banker at Andover State Bank

Wichita, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Management, Banking Regulations, Communication Skills, Problem-Solving, Attention to Detail, Sales Skills, Microsoft 365, Consultative Approach, Risk Management, Teamwork, Adaptability, Confidentiality, Tact and Diplomacy, Initiative, Professionalism

Industry

Banking

Description

Description Andover State Bank is looking for a Universal Banker to join our team in Wichita. At Andover State Bank, we take pride in delivering personalized financial solutions that help individuals, families and businesses thrive. We believe banking should be rooted in connection, care, and confidence. As a Universal Banker, you will be expected to provide exceptional customer service opening and maintaining accounts, processing transactions, and building lasting relationships. Join a team that values bold ideas, genuine connection and a commitment to thoughtful action – help us shape the future of Andover State Bank. Key Functions: 1. Open/Close Accounts 2. Client Relationship Management 3. Deposit Account Growth 4. Daily Transaction Assistance 5. Customer Service Key Responsibilities: Open and maintain consumer and commercial accounts, CDs, IRAs, and other banking products. Provide consultative customer service, identify financial needs, and cross-sell products. Perform quality control reviews for account documentation and ensure regulatory compliance. Process daily teller transactions including deposits, withdrawals, payments, and transfers. Conduct outbound calls and personalized follow-ups to grow customer relationships and deposits. Assist customers with online/mobile banking and general inquiries. Maintain accurate records and adhere to all bank policies and regulations. Qualifications: Strong knowledge of retail banking products and account documentation. Familiarity with banking regulations and compliance standards. Excellent communication and customer service skills. Ability to process transactions accurately and maintain attention to detail. Consultative sales approach with ability to identify customer needs and recommend solutions. Strong problem-solving skills and ability to manage risk. Team-oriented with adaptability to changing priorities. Expectations: Deliver excellent customer experience aligned with our core values. Meet outreach and contact goals for marketing campaigns. Maintain professionalism, reliability, and a positive attitude. Participate in team meetings and complete required training. Requirements Education and Experience: · Requires a high school diploma, vocational training, or equivalent and customer service skills. · 2-5 years of banking experience. · Strong knowledge of bank operating procedures, practices and policies. · High attention to detail. · Experience with consumer and business account opening and documentation. · Comfortable and experienced with customer outreach (email, phone calls) with strong written and verbal communication skills. · Knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) · Ability to maintain confidentiality, use tact and diplomacy; maintain professional dress and demeanor. · Ability to use considerable judgment and initiative to resolve problems and make recommendations. Availability: Available to work any shift between the operating hours of 7:45AM to 6:00PM Monday through Friday and between 8:30AM to12:00PM on rotating Saturdays. All candidates will be required to complete a pre-employment background and credit check.

Responsibilities

The Universal Banker will open and maintain consumer and commercial accounts, provide consultative customer service, and process daily teller transactions. They will also conduct outbound calls to grow customer relationships and ensure compliance with banking regulations.