Universal Banker at CENTRAL BANCOMPANY, INC.

Jefferson City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Basic Math Skills, PC Skills, Attention to Detail, Customer Relations, Communication, Cross-Selling, Account Maintenance, Transaction Processing, Active Listening, Problem Solving, Teamwork, Time Management, Professionalism, Regulatory Compliance

Industry

Banking

Description

This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales and service inquires that leads to improved satisfaction and sales. Provide a consistent legendary experience which includes uncovering customer's needs in a customer-centric manner and offering solutions of various bank products and services to meet customer's financial needs. Accurately and efficiently process customer transactions through account opening and account maintenance of both personal and business accounts. Assist branch with achieving goals. Refer customers to experts when more complex financial goals and needs are recognized. Achieve required levels of outbound phone calls to customers to help grow and retain relationships. Participate in on-going training and development. Conduct relationships and activates consistent with established bank policies, procedures and systems, the corporate Code of Conduct, Bank Secrecy Act and all applicate State and Federal laws and regulations. Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM. Balance assigned cash drawer and research differences where applicable. Actively listen to our customers, and communicate in a friendly, positive manner at all times, even in difficult situations. Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Perform teller functions in accordance with established bank policies, procedures and regulations. Qualifications Cash handling and/or customer service experience preferred Basic math skills, PC and typing skills and the ability to count U.S. currency Attention to detail and a high degree of accuracy Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner Look for cross-sell opportunities in a customer-centric manner Ability to stand for long periods of time and lift 20 lbs.

Responsibilities

The Universal Banker develops relationships with customers to meet their financial needs and resolves inquiries to improve satisfaction and sales. They process transactions, assist with account management, and refer customers to experts for complex financial needs.