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Universal Banker- Des Moines, IA (Ingersoll location) at Lincoln Savings Bank
Des Moines, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Teller Functions, Account Opening, Customer Service, Cross-Selling, Transaction Processing, Compliance, Risk Management, Organizational Skills, Math Skills, Attention To Detail, Branch Capture System, Internal Controls

Industry

Financial Services

Description
Job Duties and Responsibilities The Universal Banker provides personalized banking services by performing all teller functions as well as the opening and servicing of deposit accounts and referring other products and services to appropriate banking personnel. Pulls and balances a teller drawer daily, balances the vault, coin machine, and ATM. Responsible for the completion of batching and scanning of teller work through the Branch Capture System. Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service. Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies. Accurately open all consumer deposit accounts. Cross sell to referral partners when appropriate; completes client follow ups as needed. Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate. Serves as a resource for training. Complies with internal controls, operational procedures and risk management policies. This role may require company travel, and you will need to have a valid drivers license for all business travel for Lincoln Savings Bank. Necessary Skills and Attributes High school diploma or equivalent required Prior teller experience preferred Excellent customer service skills Strong organizational skills Ability to work under pressure and meet deadlines Knowledge of banking products Ability to cross-sell Strong math skills High degree of accuracy Prior customer service experience (banking preferred) Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Responsibilities
The Universal Banker is responsible for performing all teller functions, opening and servicing deposit accounts, and referring other banking products and services to appropriate personnel. This role also involves balancing cash drawers, processing transactions accurately, and answering complex client inquiries regarding accounts.