Universal Banker (Hilldale Branch) at The Park Bank

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Relationship Building, Account Maintenance, Cash Handling, Compliance, Sales, Financial Needs Assessment, Cross-Selling, Problem Solving, Communication, Teamwork, Attention to Detail, Time Management, Customer Correspondence, Transaction Processing, Service Requests

Industry

Banking

Description

Description Who is Park Bank? At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us. That there’s no one way to what’s next. And our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture-fit is nice, a culture-add is even better. If you are passionate about providing exceptional client service and building partnerships that champion all who are driven to achieve financial goals, come join our branch family. In addition, if you thrive in making personal connections, exude confidence, and are committed to helping our clients succeed, we will help you get to next in your own career development. General Summary: The role of the Universal Banker is to perform the essential duties and responsibilities of both the Teller and Relationship Banker role with the exception of offering loan products to clients. This position will establish new client account relationships as needed while also processing account transactions at the Teller station and completing basic account maintenance requests. The Universal Banker will also be trained to handle any and all branch servicing tasks such as vault balancing, cash shipment preparation, safe deposit box access etc. Outcomes: 1) Balance Growth and Production Achievement (30%) a. Loan Origination, New Checking Accounts, Business Deposit Accounts, Credit Cards, and Convenience Services 2) Client Service/Relationship Metrics (30%) a. Services per Household, Referrals, Client Service, etc. 3) Cash Drawer Balancing (20%) a. Balance cash drawer in accordance with bank policy and procedure. 4) Compliance and Operations Evaluation (20%) a. Ensure compliance with all bank policies and procedures to include regulations, CIP, audit and security. Primary Duties/Responsibilities: - Perform daily office responsibilities and tasks such as account transactions, account maintenance, and customer correspondence. - As needed, the Universal Banker will be responsible for processing new account requests and assisting the Branch Manager and/or Relationship Banker in cross-sell efforts to existing clients. - While processing routine client transactions, the Universal Banker will identify current and future financial needs, and effectively refer and/or fulfill these sales to branch and strategic partners. - Perform additional responsibilities to include client service requests such as processing stop payments, wire transfers, placing check orders, processing special instructions on accounts and processing account maintenance requests. - Actively work with clients to identify current and future financial needs, and effectively offer solutions either directly or indirectly through business partner referrals. Requirements Qualifications: - High school diploma required; Associate degree or equivalent preferred - Minimum 1-3 years of related work experience required - Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test - Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws. - Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status. - The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired.

Responsibilities

The Universal Banker performs essential duties of both the Teller and Relationship Banker roles, excluding loan products. Responsibilities include processing account transactions, establishing new client relationships, and handling branch servicing tasks.