Universal Banker II at Velocity

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Time Management, Attention to Detail, Communication Skills, Teamwork, Adaptability, Financial Solutions, Issue Resolution, Office Applications, Negotiable Instruments, Relationship Building, Positive Attitude, Organizational Skills, Service Industry Experience, Flexibility

Industry

Banking

Description

Job Details Job Location: Southwest Austin Branch - Austin, TX 78704 Universal Banker II Were looking for dynamic, extraordinary people with a passion to provide outstanding service and financial solutions to our members. If you enjoy working in the service industry, offering problem-solving solutions while building relationships that create long-lasting connections, this may be the job for you! At Velocity, were committed to upholding our mission of providing our community personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals. You possess: Minimum 1 year of financial institution experience supporting customers in person or over the phone. Excellent verbal, written, and listening skills and proficiency in using common office applications and office equipment. Passion for providing outstanding customer service and a positive attitude. Effective time management skills include the ability to prioritize multiple responsibilities and organize work tasks. Experience in controlling negotiable instruments. Ability to work in a fast-paced environment with high attention to detail. Ownership of the customer experience through issue resolution. Adaptable to a productive team environment where knowledge is shared and feedback and coaching are welcomed. Flexibility to work branch hours, including Saturdays. Your position summary: As our members' first point of contact, you'll be the pleasant, professional, and friendly face of Velocity, providing exceptional service, resolving financial matters, and educating our members about products and services that will enhance their financial well-being. What's in it for you? This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more! Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws. Qualifications

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Responsibilities

As the first point of contact for members, you will provide exceptional service, resolve financial matters, and educate members about products and services. Your role is crucial in enhancing their financial well-being.