Universal Banking Team Leader Local Market Initiatives at Standard Bank - UK

Boksburg North, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Sales Management, Client Experience, Risk Management, Operational Discipline, Coaching, Stakeholder Engagement, Financial Performance Driving, Compliance, Client Needs Analysis, Cross-selling, Up-selling, Digital Banking Promotion, Performance Data Interpretation, Branch Operations, Regulatory Compliance

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description We are looking for an experienced and commercially driven Universal Banking Team Leader to lead a team of Universal Bankers within a Local Market environment across the Overberg Region, including Hermanus, Gansbaai, Kleinmond, Caledon, Grabouw, Villiersdorp, Bredasdorp and Swellendam. The role is responsible for driving sales, service, client experience, operational discipline, risk management and people leadership across assigned Points of Representation. This role requires a strong frontline banking leader who can translate Local Market priorities into practical execution, support client engagement initiatives, lead branch-based teams effectively and contribute to sustainable business growth. Frequent travel within the Local Market, including Hermanus, Gansbaai, Kleinmond, Caledon, Grabouw, Villiersdorp, Bredasdorp and Swellendam, will be required to engage teams, support client-facing initiatives and maintain strong stakeholder relationships. Key Responsibilities: Lead, coach and manage a team of Universal Bankers to deliver on sales, service, client experience, operational and risk objectives across assigned Points of Representation. Implement and execute Local Market initiatives by working closely with branch teams, Local Market leadership and relevant business stakeholders to drive client growth and service excellence. Drive financial performance by identifying value demand opportunities, supporting cross-selling and up-selling activity, promoting appropriate banking solutions and encouraging effective use of digital and non-branch channels. Oversee day-to-day operational, compliance and risk management activities, ensuring that all client interactions, account processes, controls and laid-down procedures are consistently applied. Manage team capability, performance, staffing, development and engagement in partnership with People and Culture to build a high-performing, client-focused and accountable team culture. Qualifications NQF Level 6 FAIS-aligned qualification in a field linked to the role, such as Commerce, Banking, Finance, Financial Planning, Business Management or a related discipline. Must meet FAIS Fit and Proper requirements. FAIS Representative status is required. A valid driver’s licence is required. Experience Required: 3 to 4 years’ relevant frontline banking experience, with strong exposure to sales, service, client engagement and branch operations. Experience leading, coaching or coordinating a frontline banking team to deliver against sales, service, operational and compliance objectives. Sound understanding of banking processes, client needs analysis, product application processes, account submissions, risk controls and regulatory requirements. Proven ability to engage stakeholders, resolve client matters, interpret performance data and implement practical improvements within a branch or Local Market environment. Willingness and ability to travel frequently within the Local Market to support client initiatives, team engagement and business execution. Behavioural Competencies: Adopting Practical Approaches and Following Procedures Articulating Information and Convincing People Challenging Ideas and Exploring Possibilities Generating Ideas and Providing Insights Making Decisions and Producing Output Showing Composure and Understanding People Technical Competencies: Application & Submission Verification (Consumer Banking) Banking Process & Procedures Client Acceptance & Review Customer Understanding ( Consumer Banking) Processing Product Knowledge (Consumer Banking Business Segment: Personal & Private Banking

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Responsibilities

Lead and coach a team of Universal Bankers to drive sales, service excellence, and operational risk management across the Overberg Region. Implement local market initiatives to grow the client base and ensure sustainable business growth through effective stakeholder engagement.