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Universal Customer Service Representative I at WESTAMERICA BANK

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

17.13

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Telephone Inquiries, Problem Resolution, Bank Policy Explanation, Selling Bank Services, Bilingual Spanish

Industry

Banking

Description

Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges. Previous customer service skills in a banking environment preferred. Prior call center experience is a plus. Bilingual/Spanish highly desirable but not required. EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

Responsibilities

The Customer Service Representative responds to customer telephone inquiries by taking direct action or referring questions and requests to the appropriate party. This role involves fulfilling customer requests, selling bank services, resolving issues, and explaining bank policies regarding rates and service charges.