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Universal Customer Service Representative I at WESTAMERICA BANK

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Banking, Problem Solving, Communication, Sales, Policy Explanation, Bilingual, Call Center Experience

Industry

Banking

Description

Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges. Previous customer service skills in a banking environment preferred. Prior call center experience is a plus. Bilingual/Spanish highly desirable but not required. EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

Responsibilities

As a Customer Service Representative, you will respond to customer inquiries via telephone, addressing questions and requests directly or through referrals. You will also sell bank services, resolve problems, and explain bank policies regarding rates and service charges.