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Universal Experience Rep I at FIRSTLIGHT FEDERAL CREDIT UNION
, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

21.67

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Financial Education, Account Management, Technology Education, Product Recommendation, Service Solutions

Industry

Banking

Description
Job Details Level: Entry Job Location: Administration Building - El Paso, TX Position Type: Part Time Education Level: High School Salary Range: $17.33 - $21.67 Hourly Job Shift: Day Job Category: Customer Service Job Description Part of the Retail Floater team and provides coverage to various engagement centers throughout the city. Assists members in an Engagement Center setting or by using virtual technology. A UER I is responsible for providing exceptional service to our members by identifying and recommending appropriate products and service solutions based on the members financial needs. A UER I is responsible for a variety of services, including, but not limited to opening accounts, closing accounts, renewing certificate accounts, transactions, and assisting members with financial education. Responsible for educating members on Credit Union technology. Effectively role models the Credit Union’s Core Values. The UER level I is an entry position in training and may progress to a level II. Job Qualifications EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.
Responsibilities
The Universal Experience Rep I provides coverage to various engagement centers and assists members in an Engagement Center setting or through virtual technology. They are responsible for providing exceptional service by identifying and recommending appropriate products and service solutions based on members' financial needs.