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Universal Experience Rep I at FIRSTLIGHT FEDERAL CREDIT UNION

Las Cruces, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

21.67

Posted On

23 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Education, Account Management, Product Recommendations, Technology Education, Engagement Center Assistance

Industry

Banking

Description

Job Details Level: Entry Job Location: Idaho Branch - Las Cruces, NM Position Type: Part Time Education Level: High School Salary Range: $17.33 - $21.67 Hourly Job Shift: Day Job Category: Customer Service Job Description Assists members in an Engagement Center setting or by using virtual technology. A UER I is responsible for providing exceptional service to our members by identifying and recommending appropriate products and service solutions based on the members financial needs. A UER I is responsible for a variety of services, including, but not limited to opening accounts, closing accounts, renewing certificate accounts, transactions, and assisting members with financial education. Responsible for educating members on Credit Union technology. Effectively role models the Credit Union’s Core Values. The UER level I is an entry position in training and may progress to a level II. Job Qualifications EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.

Responsibilities

Assists members in an Engagement Center setting or by using virtual technology. Responsible for providing exceptional service to members by identifying and recommending appropriate products and service solutions based on their financial needs.