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Universal Member Agent at Ripco Credit Union

Rhinelander, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Frontline Service, Account Maintenance, Consumer Lending, Digital Banking, Transaction Processing, Relationship Building, Communication, Interpersonal Skills, Detail-Oriented, Problem-Solving, Confidentiality, Regulatory Guidelines

Industry

Financial Services

Description

Description At Ripco Credit Union, we are committed to helping our members achieve financial success through exceptional service, trustworthy guidance, and community-focused values. As a member-owned financial cooperative since 1932, we prioritize people over profits and take pride in delivering a positive and supportive experience at every member interaction. We are seeking a friendly, motivated, and service-oriented Universal Member Agent to join our Rhinelander team. This role is ideal for someone who enjoys working one-on-one with members, building relationships, and assisting with a wide range of financial needs. As a Universal Member Agent, you will provide frontline service while also supporting members with account maintenance, consumer lending, digital banking, and everyday transactions. This is a full-time (40 hour/week) position Monday-Friday with rotating Saturdays (We close at 12pm on Saturdays) What We Offer Competitive pay Health, Dental, Vision, Life and Accident Insurance Paid time off (PTO), and paid holidays Short-term, and Long-term disability Insurance 401K and 401K match Paid training, and opportunities for professional development and advancement Employee-focused workplace with strong community values, and supportive team culture Fitness Facility Membership subsidy Requirements Previous financial, customer service, or retail experience preferred. Strong communication and interpersonal skills. Detail-oriented with strong problem-solving abilities. Comfortable working in a member-focused environment. Ability to maintain confidentiality and follow regulatory guidelines.

Responsibilities

This role involves providing frontline service to members while assisting with a wide range of financial needs, including account maintenance, consumer lending, digital banking, and everyday transactions. The agent will focus on building relationships and delivering exceptional, community-focused service.