Universal Music Group 2026 Summer Internship: Ecommerce, Merchandise & Reta at Universal Music GmbH

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

25.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing Copywriting, Photoshop Skills, Consumer Marketing Experience, Digital Marketing, Ecommerce, Email Marketing, Analytical Skills, Graphic Design, Creative Strategy, Data Analysis, Attention to Detail, Organizational Skills, Communication Skills, Adobe Creative Suite, Product Development, Collaboration

Industry

Entertainment Providers

Description

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Program Eligibility: Currently enrolled at an accredited two or four-year college/university in the United States, pursuing an undergraduate, graduate and/or law degree Graduating between Spring 2026 - Fall 2028 Have access to housing and transportation within the designated city (We do not offer housing or transportation accommodations) Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.) Commit to 20 - 40 hours per week (based on individual business area) Note: There are multiple job descriptions listed below. Please read carefully. Applications will be reviewed early Spring 2026. 2026 Summer Internship Program Dates: June 8th, 2026- August 14th, 2026 Bravado Bravado lives at the crossroads of music, fashion, and culture. We understand the power of smart merchandising and we know how to create products that spark organic, emotional connections between fans and artists. Our world class capabilities have made us the leading provider of consumer, lifestyle, and brand management services around the world. With teams in 40 countries, we create a tailored approach for every project — from creating new spaces in the market to bringing an artist’s creative vision to life. Bravado is about building brands and legacies that live on, beyond the music. Bravado is a division of Universal Music Group, the world leader in music-based entertainment. Famehouse Famehouse is an award-winning global company with a modern approach to direct-to-fan marketing and e-commerce. With roots in the music industry, Famehouse works with artists, labels, events and brands to implement digital marketing, commerce and social media strategy to drive fan acquisition, engagement and sales. Since 2011, Famehouse has been a critical behind-the-scenes partner to the most successful players in the music and entertainment industry, helping clients navigate the ever-evolving digital world. Famehouse - Audience Development (Onsite: CA): You’ll CREATE: Audience Development is UMG’s CRM and lifecycle marketing team, partnering with labels (like Interscope Records) to connect fans and artists through timely, relevant email and SMS campaigns. We use data to guide segmentation and journeys, with personalization that reflects audience preferences. Our work drives engagement, retention, and lifetime value while supporting artist and label objectives. Support the build, testing, and scheduling of email and SMS campaigns Assist with audience segmentation + journey setup, produce briefs, timelines, and post-send recaps aligned with artist and label goals Prepare assets and copy (including basic Photoshop edits), propose tests, maintain documents and trackers, take meeting notes, and compile performance snapshots Projects include administrative tasks & audits, contributing to Interscope Audience Development campaigns tied to releases, tours, and tentpole marketing moments, and delivering a summer capstone project Ideal candidates will have: Marketing copywriting for campaigns Test-and-learn mindset Basic Photoshop skills (resizing, cropping, text updates, and color adjustments) Genuine interest in music and fan communities Famehouse - Audience Development (Onsite: TN): How You’ll CREATE: This team is responsible for growing, engaging and converting artist and label-owned audiences. We develop and execute data acquisition strategies for artists and labels so they can get a better understanding of their superfans, keep their audiences up to date on ongoing projects and most importantly, drive streaming and revenue. The team is a resource used by digital, e-commerce, catalog, international and many other departments to complete their marketing plan. Strategy planning for growing artist/labels audience Asset creation Design and build emails and SMS messages Copywriting Build audience segments Audits Automations Competitive Research Ideal candidates will have: Consumer marketing experience/Understands "fan mentality" Experience with digital marketing or ecommerce Experience with web metrics Copywriting or design experience Comfortable with Photoshop Famehouse - Audience Development, International (Onsite: CA): How You’ll CREATE: The international audience development department is the bridge that connects the 30+ ex-US UMG markets. We lead global CRM campaigns with end-to-end execution, including project planning, project management and evaluating campaign performance and regularly share best practices and industry trends across a broad network of international stakeholders. We also partner with cross-functional teams, including eCommerce, Label, Creative, Analytics and Product, to drive cohesive marketing strategies. Assist on global CRM campaigns with end-to-end execution Provide regular reporting on campaign performance, delivering insights and recommendations Implement testing strategies, and iterate on campaigns to maximize engagement and conversions Ideal candidates will have: Knowledge of some email marketing best practices Analytical skills with the ability to interpret data and translate insights into action Culturally sensitive and able to navigate various stakeholders diplomatically as we work with markets from all over the world Famehouse - Creative, Brand & Product (Onsite: CA & NY): How You’ll CREATE: Famehouse Creative, Brand & Product is part of the in-house creative team consisting of Graphic Design, Illustration, Technical Art and Creative Operations. We create merchandise designs for a broad roster of artists and bands. We ideate product concepts, create and execute graphic and illustrative design, and work on pre-production product set ups. Graphic Design & Product Development Assist in designing original graphics for D2C, retail, tour and VIP channels across various styles Help develop apparel and accessory products using original artwork and client designs, aligning with trends and fan demographics Assist in mocking up apparel and accessory designs Support the creation of artist branding elements such as neck labels, woven tags, hang tags, and packaging Partner with Technical Art and Product Development teams to ensure designs are print/production-ready Creative Assets & Presentation Support the design process through research, inspiration/mood boards and creative briefs. Assist in curating customized creative presentations for e-Comm, retail and tour. Help design, update, and maintain company capability decks. Assist with collection merchandising and managing the digital/physical libraries (samples, fabrics, trims) Ideal candidates will have: High proficiency in Adobe Creative Suite (specifically Photoshop, Illustrator, and InDesign). Strong conceptual thinking with a passion for music, culture, and fashion. Knowledge of garment construction, printing techniques, and fabrication. Comfortable working with presentation tools such as Keynote. Famehouse - Digital Creative (Onsite: Philadelphia): How You’ll CREATE: FH Digital Creative drives e-commerce experience across the UMG roster, focusing on creative strategy, site and store design, video and motion graphics, as well as content creation. Digital asset creation Assisting with photo and video shoot preparation Assisting Creative Strategy with research and briefing Sample management Talent scouting and trend research Ad hoc creative administrative tasks Ideal candidates will have: Working knowledge of Adobe Creative Suite, Keynote and / or PowerPoint Collaborative & curious spirit Bravado: Finance (Onsite: NY): How You’ll CREATE: Billing: responsible for all invoices and credit memos. We also assist the credit department with all paperwork needed for collection of past due invoices or charge back from invoices. Accounts Payable: responsible for onboarding vendors and coding invoices. General Accounting/Finance: assist in supporting team month end close Looking for candidates to assist with Sales invoicing Accounts payable Provide support to the finance/accounting team as needed Ideal candidates will have: Interest in finance and accounting Motivated to meet deadlines Bravado - Licensing (Onsite: CA & NY): How You’ll CREATE: Drafting deal write-up summaries and chasing deal approvals via email Updating and monitoring deal tracking logs on Monday.com Developing presentation decks, one sheets, and other sales tools Implementing new systems & guidelines for creative/product development Assisting in miscellaneous office projects, i.e. merch giveaways, shipping samples, organizing storage closets, etc. Ideal candidates will have: Background in a client-facing role or working with external partners Quickly learn new software systems & provide guidance to other team members how to use those platforms Familiarity reading through contract agreements and legal documents Working knowledge of Microsoft Suite, Adobe Creative Suite, and Canva Famehouse - Operations (Supply Chain Management) (Onsite: NY): How You’ll CREATE: This internship will receive detailed insight into the end-to-end product life cycle. Interns will assist in various projects focusing on improvement of order planning, execution and will collaborate with multiple departments daily. This role will be highly adaptable, with various areas of focus within the Operations department Input and maintain inventory data and analysis Assist Logistics team and track delivery statuses for inbound and outbound product Support Production Operations team with billing and goods receipt verification Contribute to process optimization in various projects Collaborate with Operations, Finance, Product Development and Brand Management departments Coordinate meetings with internal and external teams Ad-hoc Operations projects as-needed. Ideal candidates will have: Excel proficiency Data analysis Adobe Creative Suite general knowledge Fame House - Product Development/Production (Onsite: NY): How You’ll CREATE: The product development department is responsible for bringing product concepts to life from initial ideas through production readiness. The team partners closely with design, brand management, production, planning and vendors to ensure each style meets the quality standard, costing targets and delivery timelines. Key responsibilities include vendor allocation, managing samples and fit approvals, sourcing materials, tracking development calendars and ensuring all details are finalized before hand-off to production. The department acts as a central coordinator through the development cycle, translating creative direction into accurate, manufacturable products that can be delivered on time and within budget. Help manage incoming and outgoing samples Create and maintain data in sample trackers, buy sheets and various development tools Organize and maintain sample closet Ideal candidates will have: General interest in product development of apparel and apparel related products Adaptable-someone who is able to adjust to changing priorities, deadlines and tasks with a positive attitude Famehouse - Production/Product Development (Onsite: NY) How You’ll CREATE: Production/product development is responsible for all of the sourcing and development of all merchandise, ranging from apparel to accessories to home decor. We communicate direct with vendors and factories, both domestic and overseas, to ideate/develop/source all items, as well as review fabric swatches and final product for quality and fit confirmation. We also negotiate costs and P&L along with finance for both e-comm and tour. Organize and maintain sample drawers and collections in office Issue sample POs and production POs to vendors with accurate costs, descriptions, SKUs, and units Create SKUs, UPCs, item cards, and generate POs directly in Navision Citrix Work regularly in Monday.com, updating boards with relevant production information for e-comm launches, INTL production orders, and overall product development tracking Handle sample shipments and other shipment requests from management Submit comp requests directly with the warehouse and manage progress Create buy sheets using existing templates and update product information, costing, PO details, etc. in real time as information is received Ideal candidates will have: Experience in Monday.com Experience in product development or merchandising is a plus Able to naturally take initiative and be adaptable to changing priorities on a daily basis. Bravado - Touring (Onsite: NY) How You’ll CREATE: Budget templates Uniport Excel spreadsheets Communicating with road reps and other teams Shipping via FedEx/UPS/etc. Monday.com databases Ideal candidates will have: Skilled in Adobe, Microsoft Excel Out of the box thinker while also being analytical Must love music and have gone to concerts Bring Your VIBE (ALL ROLES): Strong attention to detail Strong organizational skills and efficiency Ability to multitask and meet tight deadlines in fast- paced, high-pressure environments High level of integrity Discretion in handling confidential information Professionalism in dealing with senior professionals inside and outside the company A “can-do” attitude Knowledge of Microsoft Office (Word, Excel, PowerPoint) Self-starter Excellent communication skills Eager to learn Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Internships Salary Range: $15-$25 per hour The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply. We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.

Responsibilities

Interns will assist in various projects related to ecommerce, merchandise, and retail opportunities within Universal Music Group. Responsibilities include supporting marketing campaigns, audience development, and product design.