US Fulfilment Associate at Astrid & Miyu

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

44000.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fulfilment, Logistics, Operations, Customer Service, Inventory Management, Attention to Detail, Teamwork, Adaptability, Proactivity, Hands-on Approach, Problem Solving, Organizational Skills, Time Management, Communication, Collaboration, Curiosity

Industry

Retail Luxury Goods and Jewelry

Description

The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience. Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M. Location: Manhattan, New York. Hours: Full time. Salary & Benefits: $44,000 salary. See more on our benefits here. Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here. The US Fulfilment Associate Mission: To ensure US orders are processed smoothly and on time across all Astrid & Miyu channels; supporting strong growth and a consistent, reliable experience for our US community. Driven by our values, this role will ensure our operations scale with purpose, precision, and heart. How you'll drive success: Carefully pick and pack online orders, making sure every detail is right for our customers. Help keep our inventory beautifully organised and accurate, so the whole team can rely on it. Welcome and process inbound deliveries quickly and efficiently. Present each product with thought and care, so every package truly reflects the Astrid & Miyu experience. Work closely with the team, supporting one another as our volumes grow. Take pride in keeping our workspace tidy, safe, and inspiring for everyone. Aim to hit daily goals while staying flexible and proactive when challenges arise Handle customer returns with care, ensuring a smooth and thoughtful process, What you'll need to thrive: Previous experience in fulfilment, logistics, or operations is a bonus - but what matters most is your eagerness to learn. You’ve got a hands-on approach and feel comfortable balancing different priorities as they come your way. You care about the details and take pride in what you’re doing, delivering exceptional customer service. You’re happy working independently and as part of a small team, while also staying connected to our wider global business. You’re ready to roll up your sleeves and be part of building something truly special. Adaptable, flexible and excited by the idea of joining a fast-growing, scaling business where no two days look the same. The Interview Process and Candidate Experience Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role Final Interview - in-person at our US Fulfilment centre. Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.

Responsibilities

The US Fulfilment Associate is responsible for ensuring US orders are processed smoothly and on time, supporting strong growth and a reliable experience for customers. This includes picking and packing orders, managing inventory, and handling customer returns with care.