(USA) Operations Manager at walmart

Greensboro, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

80000.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Outreach, Compliance, Asset Protection, Safety Controls, Quality Assurance, Customer Service, Financial Performance, P&L Analysis, Expense Control, Performance Management, Diversity Awareness, Leadership, Training, Mentoring, Process Improvement, Action Planning

Industry

Retail

Description

Position Summary... What you'll do... Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community; establishing and maintaining relationships with key individuals or groups in the community; representing the company tovarious external organizations; and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and thelocal community. Ensures compliance with company policies and procedures by holding hourly associates accountable; analyzing and interpreting reports;implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operationalreviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing company programs andstrategic initiatives. Provides supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, and actively listening toassociates; assigning duties; evaluating performance and providing recognition; setting clear expectations; communicating expectations consistentlyand effectively; ensuring diversity awareness; and providing (tour to teach) feedback to ensure business goals are achieved. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved;developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customerexperience. Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved; reviewing andevaluating P&L (Profit & Loss) statements; assisting the management team in controlling expenses to ensure they are indexed to sales; developingand implementing plans to correct any deficiencies in financial performance; and participating in analyzing economic trends and community needs forbudget forecasting. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $65,000.00 - $80,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location) - Complex Structure (based on external factors that create challenges) ㅤ State Pay Differential: ㅤ This job has an additional differential to meet legislative requirements, where applicable. ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.). Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing Primary Location... 3605 High Point Rd, Greensboro, NC 27407-4625, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

Responsibilities

The Operations Manager initiates and directs community outreach programs while ensuring compliance with company policies and procedures. They provide supervision and development opportunities for associates, drive financial performance, and model exceptional customer service standards.