What to Expect
As Tesla’s growth trajectory increases as do our used vehicle trade and deliveries in volumes. In the
Used Cars business, we give Tesla cars a second life, providing customers with a similar experience as of
buying a new car, and ensure that every delivery made to customers is of top quality as they can expect
from us.
Our Used Car Refurb Supervisors are the front-line leaders of our used car refurb operation. They act as
brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations
as well as proactively developing team members to reach their full potential. We hire leaders who want
to run the business and be a part of our critical mission to accelerate the world’s transition to
sustainable energy.
Our Used Car Refurb Supervisors consistently deliver excellent results across both people leadership and
business operations. To succeed at Tesla, you must be energetic, highly organized, and smart working as
well as having a passion for true leadership and our brand.
Are you up for the challenge?

We offer:

• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

What You’ll Do

• Supervise the health and safety compliance across the location, setting the tone and always leading by example
• Oversee and lead a team of used cars service technicians to achieve results and set targets.
• Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
• Plan, prepare and distribute work based on skill level, capacity and resource
• Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
• Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
• Responsible for tooling inventory management, cost controls, and tool orders
• Ensure that work standards and available procedures are up-to-date accurate and that all work is compliant
• Hold daily meetings with the team, outlining expectations and workload for the day ahead
• Act as the main point of contact with partner teams to ensure smooth business continuity
• Motivate, lead and inspire the team in continuous improvements and efficiencies
• Liaise daily with internal teams within the used car refurb center, service, sales and delivery teams

What You’ll Bring

• A proven background of leading an organization or national business function
• Strong bias for data and impact driven
• Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level
• Excellent organization skills, with experience of high-level reporting
• Experience of working in an agile environment, where you have responded quickly to changing business needs
• Safe to drive: We require you to hold a driver’s license.
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts.
• You are willing to travel when needed
• Eligible: to work in UK

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process

• Supervise the health and safety compliance across the location, setting the tone and always leading by example
• Oversee and lead a team of used cars service technicians to achieve results and set targets.
• Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
• Plan, prepare and distribute work based on skill level, capacity and resource
• Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
• Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
• Responsible for tooling inventory management, cost controls, and tool orders
• Ensure that work standards and available procedures are up-to-date accurate and that all work is compliant
• Hold daily meetings with the team, outlining expectations and workload for the day ahead
• Act as the main point of contact with partner teams to ensure smooth business continuity
• Motivate, lead and inspire the team in continuous improvements and efficiencies
• Liaise daily with internal teams within the used car refurb center, service, sales and delivery team