USED SALES CONSULTANT

Are you an energetic person that loves people and cars? If so, this is the job for you! If you have been laid off by the Pandemic or are looking for a new opportunity after some recent ‘soul searching’, Webb Ford may be your perfect match!
The Webb Automotive Group is a progressive company which has expanded during the last 50 years throughout Illinois and Northwest Indiana. Webb Ford offers opportunities to embrace change, educate, and innovate, and expand the growth in your career. Webb Ford is a constant learning environment – we are willing to teach you in order to succeed in this business. Our employees learn from each other, whether it’s through training or sharing best practices to stay on the cutting edge.

QUALIFICATION REQUIREMENTS

• High School diploma or equivalent
• Professional written and verbal communication skills
• Must be willing to work evenings and Saturdays
• Ability to work in a team setting
• Proficient with basic computer applications
• Ability to work in a structured environment and adhere to policies and schedule requirements

OTHER EXPERIENCE

• Automotive experience a plus
• Call center experience a plus
• Spanish speaking a plus
• hospitality experience

• Schedule appointments for customers
• proactive outbound prospecting and lead activity management.
• Work closely with Managers to improve quality of appointments and identify opportunities to deliver a high level of customer satisfaction.
• Maintain call volume and email leads in a professional and efficient manner to earn customer business and build rapport.
• Proactively meet and exceed monthly and quarterly sales and appointment goals, maintaining relationships with customers.
• Log and track appointments set, shown, and sold using CRM and Microsoft Excel.
• Follow up with sales customers to assist customers in appropriate vehicle selection, schedule appointments, retain current customers, and establish a positive relationship between the Webb Automotive group and customer.
• Consistently grow and demonstrate knowledge of the products by providing customers with the proper information and directing customers to product information resources available to them on the internet.