User and Platform Operation - Buyer PUSH& EDM Operations at Teleperformance

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

19744.0

Posted On

17 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Behavior Analysis, CRM Plans, E-commerce Strategy, Data Analysis, Market Trends, Competitive Analysis, Collaboration, Communication, Emotional Intelligence, Critical Thinking, Solution Orientation, Entrepreneurship, Process Excellence, Open Mindedness

Industry

Outsourcing and Offshoring Consulting

Description

Responsibilities Responsible for European e-commerce platform strategy operations, utilizing multi-channels to improve user recall, revisit , and activity, and reach the DAU target. Analyze user behavior data, formulate and execute user growth CRM plans to ensure business OKR is met. Insight into platform items, user segments, landing page, knows how to filter the most conversion products. Cooperate with product\campaign\monetization teams closely, summarize the requests, output strategy, balance the business target and user experiences, data verification efficiency, continuously iteration. Monitor market trends, conduct competitive analysis, and provide strategic recommendations for product optimization and business development. Bachelor's degree with 5 years' experience in operational roles. Fluent written and spoken English&Spanish. Clear understanding of oversee e-commerce industry or platform user operation is preferred. Familiarity with user operation strategies and data analysis skills to identify user needs and behavior patterns from data. Desirable Skills Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification 38.5 hours/week from Monday to Friday 3 + 3 month temporary contract with real possibility to get a permanent contract Salary: 19.744 € gross/year + up to 2.961,54 € gross/year in bonus Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Responsibilities

The role involves managing European e-commerce platform operations to enhance user engagement and achieve daily active user targets. It includes analyzing user behavior data and collaborating with various teams to optimize product offerings and user experiences.