User Assistance Developer Specialist/ Senior (Technical Writer) at SAP
Middlesex, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Jul, 25

Salary

0.0

Posted On

21 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Code, Computer Science, Infrastructure

Industry

Information Technology/IT

Description

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

PREFERRED QUALIFICATIONS

  • Knowledge of Sovereign Cloud compliance and regulatory documentation requirements.
  • Experience documenting tools related to Infrastructure as Code (IaC), CI/CD, observability, or cloud automation.
  • Background in computer science, engineering, or a related technical field.
  • Due to the potentially classified nature of our work, you might required to subject yourself to a governmental security clearance process (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels)
Responsibilities
  • Develop and maintain end-user documentation, API guides, admin guides, and how-to content for SAT tools and OCP.
  • Collaborate with developers, product owners, and UX designers to understand technical concepts and translate them into clear, concise content.
  • Create structured, reusable documentation using DITA, Markdown, or similar frameworks.
  • Maintain and manage documentation in internal portals, Wikis, and documentation platforms (e.g., GitHub, Confluence, or SAP Companion).
  • Ensure all documentation meets compliance, accessibility, and localization standards, especially for Sovereign Cloud environments.
  • Contribute to release documentation, including feature descriptions, known issues, and change logs.
  • Drive continuous improvement of the documentation experience based on user feedback and analytics.
  • Support internal training and onboarding by creating supporting materials, FAQs, and technical walkthroughs.
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