• User Research: Conducts user research with guidance from our UXR to understand user needs, behaviours and pain points. Uses methods such as interviews, surveys and usability testing, and turns findings into actionable takeaways.

• Design and Prototyping: Creates wireframes, user flows and other design assets to communicate design ideas clearly. Builds high fidelity prototypes to illustrate concepts and interactions, working with the Product Manager and Lead Developer to check feasibility and value of design solutions.

• User Testing: Plans and runs usability testing sessions to gather feedback on prototypes, with support from more senior designers or UXR on approach. Analyses feedback and metrics to iterate on and improve designs, and presents findings to the wider team.

• Collaboration and Communication: Works closely with Product Managers to understand user needs, product goals and business objectives. Partners with Lead Engineers to make sure designs are implemented accurately, and contributes actively to design discussions and critiques.

• Design System: Applies the design system correctly and consistently within their own product area, and flags gaps or inconsistencies to the design systems team rather than solving them unilaterally.

• Documentation: Documents design decisions and rationale for their own work to ensure continuity and clarity. Creates clear design specifications and handoff documents for development.