User Engagement Manager at the LEGO Group

Billund, Region of Southern Denmark, Denmark -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Experience, Training, Project Management, Communication, E-Learning, Learning Content Management, Curriculum Development, Stakeholder Engagement, Continuous Improvement, Onboarding, Training Methodology, Quality Assurance, Collaboration, Feedback Collection, Best Practices, Transformation

Industry

Manufacturing

Description

Job Description Are you passionate about providing the best user experience through training and deployment by actively engaging and building relationships with them? This role is about making transformation of processes and systems come to life for the users through impactful and seamless training, and with a spark of playfulness! Core Responsibilities Drive the overall plan for securing training and user readiness for the ERP SAP 4/HANA transformation and future leaps Drive onboarding of subject matter experts (trainers) into the training methodology and tool Organise the training curriculum and follow up to secure training materials are ready for the planned training sessions in collaboration with stream leads Drive standardisation and quality in the training materials and be the connection point for subject matter experts preparing the training materials Collect learnings from the user engagements, and drive improvement of the training materials and methodology based on the learnings Be the center of excellence on securing robust yet balanced onboarding of trainers and users Work closely with central HR Learning & Development function providing a steer on central best practice, and leverage this in the Training planning and execution. Connect with the super user communities to ensure sharing of best practice, and capture insights and continuous feedback on training methodologies to drive overall improvement Play your part in our team succeeding The ERP Experience Manager is key in driving a successful ERP transformation and future leaps. Securing user upskilling and building confidence in the planned changes is key in driving successful transformations. Do you have what it takes? Master/BA Degree or equivalent experience in Information Technology, Business Administration, or related field. Proven experience in developing large scale training frameworks and driving successful user onboarding in transformations Proven project management skills, experienced in organiszing and leading timely deliveries on Learning and Development projects Ability to lead the end-to-end process of translating learning needs into a learning curriculum Strong communication skills and ability to manage multiple partners, as you will be engaging with subject matter experts (SMEs) preparing the training and the business being trained Proven experience on e-learning with curiosity to engage in continuous development of tools and methodology to deliver a seamless and impactful learning experience for the users Experience of creating, maintaining and managing learning content, platforms and curriculums Standout colleague. Engage, speak up and challenge, and then adhere to concluded direction Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.

Responsibilities

The User Engagement Manager will drive the training and user readiness for the ERP SAP 4/HANA transformation, ensuring impactful training and user engagement. They will also collect learnings from user engagements to improve training materials and methodologies.