Key Responsibilities

• User Research: Understand user needs via interviews, data, and insights

• Design & Prototyping: Create wireframes, flows, and interactive prototypes

• Testing & Iteration: Validate designs through usability testing and refine continuously

• Collaboration: Work with product, tech, and business stakeholders

• Delivery: Ensure usability, accessibility, and consistent user experience

________________________________________

Core Deliverables

• Personas & journey maps

• Wireframes & mockups

• Interactive prototypes

• Usability test results

________________________________________

Key Skills

• User research & empathy

• Design thinking & problem solving

• Prototyping tools (e.g., Figma, Sketch)

• Stakeholder communication

________________________________________

Outcome (Business Impact)

• Improved user satisfaction & adoption

• Reduced friction and drop-offs

• Better alignment of product with customer needs