ABOUT US

Maitland City Council is a diverse and dynamic organisation in a rapidly growing LGA. We are experiencing an exciting period of change, with a focus on providing progressive customer service. To ensure Council provide an exceptional customer experience, we are seeking a UX/UI Designer who will create user-friendly and engaging digital experiences for all end users.

As Council’s UX/UI Designer you will shape the digital experience for customers interacting with Council services across internal systems and public facing platforms. In this hybrid role, you will be responsible for designing user experiences and user interfaces across a range of integrated digital environments, including Salesforce and other SaaS[TM1] products, with a strong focus on mobile first design principles. Your work will help deliver intuitive, accessible and engaging digital experiences.
With a focus on understanding and improving digital experiences, you will design, test, and iterate on digital assets from low to high fidelity, utilising user feedback and testing to guide iteration. You will play a key role in identifying opportunities for continuous improvement, ensuring designs meet user and business needs and create inclusive, accessible and user focused outcomes in all digital interactions.